Research patient and insurance credit balances from online work lists and request appropriate refunds. Process refund requests received from Insurance Companies and Responsible Parties in a timely manner. Authorize and process credit balances requested by staff within the department subject to authorization maximum.  Act as resource for billing office staff concerning credit balances.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

2 years of Healthcare, revenue cycle, banking, or finance

Preferred qualifications:

1 year of experience using EPIC platform. 1 year of Successful customer service experience with patients and insurers.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.