Accounting Technician III - Accounts Receivable Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4832160) Apply  Accounting Technician III - Accounts Receivable Salary $4,154.00 Monthly Location Adams County, CO Job Type Full Time Job Number GJE-000588-02/2025 Department Front Range Community College Opening Date 02/13/2025 Closing Date 2/20/2025 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 3645 W. 112th Ave, Westminster, CO 80031 FLSA Status Non-Exempt; position is eligible for overtime compensation. Department Contact Information Annette Morales, 303-678-3800 annette.morales@frontrange.edu How To Apply Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information Who We Are We are the largest community college in Colorado, enrolling close to 28,000 credit students annually in a diverse service area with broad cultural and recreational activities. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project (https://www.aacc.nche.edu/programs/aacc-pathways-project/) , recently selected as a “Most Promising Place to Work” in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. Our online learning program has twice been listed recently as one of the top 10 community college online programs in the country. We have strong commitments to student success and to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community. We are an emerging Hispanic Serving Institution and expect to reach HSI status by 2024 or 2025. We have worked hard to create a culture of collaboration, innovation, and pride and seek people who share those values and our commitments to student success and equity. In addition to rewarding and meaningful work, Front Range Community College (FRCC) offers a comprehensive benefit package designed to provide you and your eligible dependents, including domestic partner, with a broad range of employer paid and employee paid benefit options including: + Medical, Dental, Vision, Life and Disability benefits,Health Benefits (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) . + Strong, secure, yet flexible retirement benefits,Colorado PERA (https://www.copera.org/) . + Access to a tuition reimbursement program for eligible employees, their eligible dependents and domestic partners at any of the 13 system community colleges. + Access to anEmployee Wellness Program (https://dhr.colorado.gov/state-employees/employee-wellness-program) andEmployee Assistance Program (CSEAP) (https://cseap.colorado.gov/) . + A comprehensive leave program, including: annual and sick leave, paid holiday and winter break (we are closed the week between December 25 and January 1.) + Access to an abundance of professional development opportunities at FRCC. + The work schedule will be Monday-Friday 8:30 am – 5:30 pm. + This position will work out of the Westminster Campus. + Occasional travel to the other campuses for meetings will be required. + This position is eligible to work remote 2-3 days per week. Description of Job GENERAL SUMMARY: The work unit exists to receive and record all payment transactions for the college. The office controls the billing and receivable system (Banner), records data, verifies balances, processes billing, refunding and reporting to the institutional managers. This position exists to provide cashier and accounts receivable technician support services. This position manages the college-wide day-to-day fiscal related activity associated with student account maintenance, communication and processing. The Accounting Technician will work under the general supervision of the Cashier Supervisor and the Bursar. This position requires extensive knowledge of Microsoft Office, Cognos, Banner, Cashnet/Transact, BankMobile, FACTS Management/Nelnet, and cross departmental processes. Proficiency in 10 key is also essential. This position is covered under Colorado partnership for quality jobs and services act (COWINS). PRIMARY DUTIES: Course Fees and Attribute Verification and Maintenance Work closely with the Scheduler teams as well as Concurrent teams to asses and verify fees and attributes on all courses including New, Pooled and Concurrent sections. Verify Board packet (tuition & fees costs approved by board and CCCS) approved tuition amounts and assist with the Rate table set up. Research and review courses on daily basis for any new sections created, or any schedule change, and update fees and attributes accordingly. Additionally, this position may have to work with Budget team on fee maintenance, removing fees as requested by Budget and Auxiliary department, while ensuing accuracy on student accounts. Assist the Bursar set up the rate table and testing accounts for accuracy of tuition and fees. Attend AR and CCCS meetings concerning rate table. Process Reconciliation/Bank Mobile Reversals Serve as the FRCC's point-of-contact for BankMobile and refund inquires. Maintain the "Do Not Refund" spreadsheet and sending funds back to Financial Aid based on set guidelines. Responsible for monitoring and managing tale refunds, including tracking, voiding, and contacting students to set up their BankMobile refund preference. Processes BankMobile reversals and coordinates with the Assistant Bursar to transfer funds to the K615 account and/or works with Financial Aid for Title IV pullbacks. Miscellaneous AR Processes and Assistance Responsible for other AR processes such as Drop for Non-Payment, Fraudulent accounts, serving as a backup for Third party and Billing specialist and Refunds. Generate reports to identify students without aid who have outstanding balances and need to be dropped from classes for non-payment, and communicate findings to the Registrar. Collaborate with the Collections Specialist, Registrar, and Financial Aid Office to investigate accounts with fraudulent claims and notify the AR Director of accounts eligible for write-off. Serve as backup on third-party and billing to support the Technician II. Assist and serve as a backup for processing refunds on Tuesdays. Create Journal Entries as needed. Customer Service/Cash Handling Interact with students, faculty and staff to interpret and resolve issues in person on the frontline or over the phone. Address customer concerns and disputes brought forward by co-workers. Answer/investigate student and department inquiries and generate receipts. Address complaints from student, staff and outside vendors. Coordinate with other departments to provide thorough and accurate account information. Answers student and department inquiries, disperse change, receipts, and student schedules. Address complaints from students and staff. In certain cases, make independent decisions based on the situation. Investigate student account balances by comparing subsystem and Banner reports. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights MINIMUM REQUIREMENTS: Three (3) years of technical accounting experience. Daily interaction with students, faculty and staff require that this position have strong interpersonal, communication and organizational skills. Clearly outline in your application how you meet the requirements. (Part-time experience will be pro-rated) Complete the employment section of the application in its entirety do not just attach a resume. SUBSTITUTION: Three years of college, university or non-correspondence business school course work from an accredited institution which included eighteen (18) semester credit hours of accounting or bookkeeping can substitute for the required experience. (A COPY OF YOUR TRANSCRIPT VERIFYING THE REQUIRED CREDITS MUST BE RECEIVED BY APPLICATION DEADLINE, IF SUBSTITUTION IS USED TO MEET THE MINIMUM REQUIREMENTS) Required Competencies: + Customer Service:Working with students, departments, and staff and external customers troubleshooting issues and resolving problems on a daily basis. + Communication, oral/written: Communicate with students, staff, team, supervisor and external customers regarding account concerns/issues. + Relationship Building: The process of actively creating positive and professional connections with colleagues, students, and other stakeholders within a workplace. + Microsoft Office Suites: Word, Excel, Outlook & Teams, updating spreadsheets, communicate via email, meeting with students or team members. + Excel: The ability to create, manipulate and analyze spreadsheets. + Understanding Accounting Principles: Utilizing fundamental accounting concepts consistently, keeping accurate records & transactions which are crucial for decision making. + Critical Thinking/Problem Solving:Calculate and breakdown payments correctly. Explain policies to students and external customers. + Database User:Correctly enter, navigate, analysis and pull reports from the different formalized databases used. + Critical Thinking/Problem Solving: Research/verifies tuition & course fees and help resolve issues with student accounts, responsible for monitoring and managing credit of tuition/course fees to students and/or Financial Aid Office. Will be responsible for Drop for nonpayment, fraudulent accts. All of these will require critical thinking and problem solving. + Planning & Organizing Skills: The ability to effectively set goals, prioritize tasks, allocate resources, and manage time to achieve desired outcomes. NECESSARY SPECIAL REQUIREMENT & CONDITIONS OF EMPLOYMENT: Must submit to and successfully complete a pre-employment background check. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to the job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide Front Range Community College, Office of Human Resources with an official disposition of the charges. APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules. Supplemental Information FOR CURRENT OR FORMER STATE CLASSIFIED EMPLOYEES OF THE STATE OF COLORADO: Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step payrate within their classification’s pay range based on completed years in their current class series as of June 30.All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately. This posting may be used to fill one or more similar positions in the future. Important Note: To Applicants: Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this information on your completed application. Comparative Analysis: All state classified employees must be hired and promoted through a comparative analysis process. Part or all of the analysis for this position will include a review of your application material. Applications may be used to assess and rank applicants who meet the minimum requirements, cut to a top group, or establish an eligible list for referral to the position, along with an eSkill assessment subject to change based on size of qualified applicant pool. Be sure your application material specifically addresses your qualifications, experience and accomplishments as they relate to the duties, minimum qualifications, substitutions, and preferred qualifications listed, including answering all supplemental questions thoroughly and with great detail. Attach additional pages if necessary to fully explain your experience and accomplishments. Failure to include adequate information or follow instructions may result in your application not being accepted for this position and may affect your score or inclusion in the final pool of qualified candidates. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Front Range Community College is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator by calling 303-678-3707. Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA) The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. If you are an individual who wishes to request reasonable accommodations for an exam, you must do so at least three days prior to the administration of the exam. Please refer to the contact information on the exam scheduling notice or on the specific job announcement. Notice to Prospective Employees: Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: + Front Range Community College's alcohol and other drug policy + VAWA policy + Campus security policies + Campus/community resources + Where to find registered sex offender information + Crime statistics for the previous three calendar years + Reporting crimes The Campus Security Report can be accessed in two ways: + By going to the internet website at: Clery Act Information (https://www.frontrange.edu/docs/default-source/Being-a-Student/safety-security/campus-security-report.pdf) (Download PDF reader) + Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon. 01 Do you have prior work experience at a community college/university or other academic setting? 02 Do you have an Associate's Degree or higher in Accounting or Business? If yes, please explain. 03 Do you have more than three years of applying generally accepted accounting principles in technical accounting work? If yes, please explain. 04 Do you have experience working with CO state fiscal rules? If yes, please explain. 05 Please describe your customer service experience. What type of business were you working in and what was your responsibility with regards to customer service? 06 Do you have experience with account reconciliations? If yes, please explain. 07 Do you have prior experience working with database information systems, such as Banner or similar systems? If yes, please explain. 08 Describe your experience utilizing Microsoft Office Suite applications, specifically, Word, Excel, Outlook and/or One Drive. Be sure to include examples of how you used these software applications. 09 This position works with extensively with Excel. Please describe your knowledge and how you have used Excel in your job. Please provide examples. 10 Do you have experience interpreting and explaining policies, procedures and or guidelines? If yes, please explain. 11 Describe your time management and prioritization skills. Be sure to provide examples on how you have used these skills? 12 Do you have experience utilizing your problem-solving skills and critical thinking skills? If yes, please describe your experience, be sure to give examples. 13 How would you build relationships within the workplace? Describe and provide examples. 14 Are you currently or have prior state service in the Accounting Tech Series with the State Personnel System? If so, give dates, agency and classification. Required Question Employer State of Colorado Address See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/ Apply Please verify your email addressVerify Email