The Account Conversation Specialist is responsible for managing and maintaining the financial records of the company, ensuring accuracy and compliance with accounting principles and company policies. This role involves handling accounts payable and receivable, processing invoices, reconciling accounts, and assisting with month-end and year-end closing procedures. The Account Conversion Specialist plays a crucial role in supporting the financial health of the company by ensuring that all financial transactions are accurately recorded and reported in a timely manner. ROLE COMPETENCIES Collaboration Acts on individual responsibilities, objectives, and performance expectations in support of team goals Leveraging individual skills and expertise to support the team in problem solving, decision making, and continuous improvement Offers and seeks feedback on opportunities that will improve skills and efficiency for themselves and their teammates Demonstrates a sense of commitment and support to direct teammates and the larger SVP team Communication Demonstrates consistent, effective communication with internal and external clients, teammates and other departments, written and verbal. Establishes rapport, build and maintains effective working relationships Practices attentive and active listening Gives and receives feedback timely and appropriately Problem-Solving Understands how the business of their department works Champions innovative ideas for continuous improvement Demonstrates the functional and technical knowledge needed for their role Makes decisions by using a combination of analysis, experience and judgment and an understanding of department and organizational impacts Continuous Improvement Meets agreed upon individual and team goals and objectives Understands how the team’s priorities align with company goals Provides key information about their unique responsibilities in support of the formulation of strategies, tactics and deadlines Continuously examines personal effectiveness and seeks to make improvements as needed. WAG Values Leads with respect, integrity, and accountability Treats others with empathy and respect ROLE SPECIFIC TASKS Process accounts payable and receivable, ensuring timely and accurate payment of invoices. Reconcile bank statements and financial transactions to ensure accuracy in financial reporting. Assist with month-end and year-end closing procedures, including preparing journal entries and financial reports. Manage and maintain accurate financial records, including filing and organizing invoices, receipts, and other documents. Monitor and follow up on outstanding invoices and payments to ensure timely collection. Assist in preparing financial reports for management, providing insights into the company’s financial performance. Work with vendors and clients to resolve billing discrepancies and issues. Support the accounting team in maintaining compliance with accounting principles and company policies. Participate in audits by providing necessary documentation and information. Continuously seek out opportunities to improve accounting processes and enhance financial accuracy. REQUIRED EDUCATION AND EXPERIENCE Associate’s degree in Accounting, Finance, or a related field; Bachelor’s degree preferred. 2+ years of experience in accounting or bookkeeping, preferably in a similar role. Proficiency in accounting software (e.g., QuickBooks, Microsoft Excel) and familiarity with ERP systems. Strong understanding of accounting principles and practices. Excellent attention to detail and accuracy in financial record-keeping. Strong organizational and time management skills, with the ability to manage multiple tasks and meet deadlines. Effective communication and interpersonal skills, with the ability to interact professionally with vendors, clients, and teammates. Benefits Work with an organization recognized as #1 in Healthcare by Newsweek’s Most Loved Workplaces in 2024. Online discount platform Collaborative team of people who live out our WAG values (work together, amaze, grow) Competitive salary Health, dental + vision insurance 401K with a company match Life insurance, short-term disability, and telemedicine Upward mobility and growth opportunities Generous paid time off and company-wide holidays Discounted veterinary care for your four-legged family members An opportunity to make a valuable impact on over 400 veterinary hospitals nationwide