Job Description

SUMMARY
The primary role of the Accounts Receivable Admin is to apply payments to the customer’s account(s) with a high degree of accuracy within the established metrics. Manage customer requests within established service level agreements set by management. Regularly has access to and utilizes proprietary or confidential data.  Often required to interact outside of their department.  May involve occasional interactions with external contacts. Occasionally makes significant decisions within the standards of the position.  Is primarily guided by established policy and procedures.  Questions and problems that fall outside of standard operating procedures are referred to supervisor.  Assigned work with limited employee latitude. Reports directly to the Accounts Receivable Admin’s Supervisor. 

ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned

Post customer receipts that are in unapplied status, which arrive via store collections, lockbox, Credit Card, ACH/EFT, scanner, remote cash deposits and wires. Communicate with customers regarding payment application details when the remittance information is not available.Research and resolve payment application discrepancies as requested by management.Manage all short pays and debit memosAdjust store over/short cash entry to correct cash drawer.Enter approved adjustments and write-offs.Manage application of Customer NSFsPerform all 3rd part agency cash applicationPerform all store JournalsManage all corporate misc. cashMaintain cash application metrics report.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of accounting and / or collections process.General knowledge of accounting.Ability to perform 10 key data entry with a high degree of accuracy (10,000 key strokes per hour).Proficient with Microsoft Suite of applications including Word, Excel and Outlook.Knowledge of billing process and payment posting.Understanding of balancing procedures.Understanding of lockbox arrangements.Strong verbal and written communication skills.Ability to work both independently and as team member.

EDUCATION and/or EXPERIENCE

High School Diploma or GED, Associates degree preferred3 years in cash application or similar jobPeopleSoft or large ERP experience preferred, 9Ci or boutique software preferredOr equivalent combination of education and experience
 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
 

WORK ENVIRONMENT

The work environment are characteristic with a well-organized structure.  Distractions are eliminated whereas the teammate is able to focus on their work goals.

The noise level in the work environment is usually low.

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