Overview Join our Accounting team at the Grand Canyon Railway and Hotel! Job Location: Accounting Office in Flagstaff, Arizona (30 minutes from Williams). Job Summary: The Customer Receivables – AR Accounting Associate is responsible for timely and accurate processing of all daily invoices, posting receivable payments and advanced deposit checks, processing refunds and forfeits for cancelled reservations with deposits, providing customer service, and all other associated responsibilities for the Grand Canyon South Rim and Oasis at Death Valley. In addition, this position will cross-train in processing the Customer Receivables for the Grand Canyon Railway and The Grand Hotel as well as the Employee Receivables processing for the Grand Canyon South Rim. The Details: Position Type: Full-Time, Year-Round Starting Pay: Salaried $$44,060 or higher; depending on experience Schedule: 40 hours, 5 days/per week (Monday - Friday) Why the Flagstaff Accounting Office? We are a regional accounting office serving not only the Grand Canyon Railway & Hotel but also the Grand Canyon South Rim, The Grand Hotel, Tusayan Trading Post, and the Oasis in Death Valley. Our accounting team is a hardworking and welcoming group of gurus that strives to keep the company’s financial engine running smoothly! We welcome new ideas for potential improvements and enjoy creating memorable work experiences for our team members. Generous benefits program including medical, dental, and vision coverage, paid time off, and more! A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities! Other Benefits and Perks: Free train tickets! Free entry to Bearizona! Exclusive retail and dining discounts at GCR and other Xanterra properties! The adventure of a lifetime! Responsibilities • Fully understand and support Xanterra’s Mission Statement, cultural pillar, Community Commitment and Core Values. • Provides support and guidance as needed to Front Desk, Sales and Marketing and other operational staff. • Reviews system generated invoices to determine accuracy – match group invoices to specification sheets and FIT invoices to current rates. Make corrections and adjustments where needed. • Prepares and sends out daily invoices, with proper support documentation, to direct billing companies. • Files AR unpaid and paid invoices plus various logs and support documents. • Runs daily reports in the property management system to ensure they balance with daily AR Ledger. Submits reports to the Assistant Controller daily. • Posts and balances all receivable and advance deposit checks received in the property management system in a timely manner. • Manages and collects the AR portfolios with special emphasis on delinquent accounts. Reviews each property aging at least weekly and contacts any companies that have invoices in the 31 – 60 day or beyond buckets. • Posts and balances all AM Express intercompany activity. • Processes cancellation refunds and forfeits in the property management system. • Provides customer service as needed. Prepares guest requests for refunds by either credit card or check. • Prepares and sends out weekly statements to direct billing companies. • Reconciles timely and accurately all assigned balance sheet accounts monthly. • Participates in the month end closing process as directed. • Processes advanced deposit transfers from the sales department. • Prints month end reports on the Thursday after month end Wednesday. • Maintains access control and security as required by PCI standards for all credit card receipts. • Maintains physical invoice files according to corporate / property retention guidelines. • Maintains all Opera system generated reports as required by corporate / property guidelines. • Box up accounting records and request record retention labels according to company policy. Participate in record retention activities as needed (moving boxes, inventories, disposals, etc.). • Maintains approved credit customer data files as required per the checklist. • Maintains and updates as needed the Accounts Receivable desk procedure manual. • As needed, be an active participant in the annual retail inventories for the Arizona region properties. • Responsible for understanding and ensuring compliance with all Accounting policies and procedures. • Responsible for understanding and complying with all Xanterra and Grand Canyon Railway hospitality standards, procedures, and policies. • Perform other duties as assigned. Qualifications Minimum of 2 years of experience in all aspects of accounts receivable and basic accounting knowledge. Must have previous computer experience with a working knowledge of Excel spreadsheets. Must have a good working knowledge of windows-based software programs to be able to communicate effectively via email (Outlook) and for tracking and reconciling applicable reports (Excel). Physical Requirements include: Constantly sitting, using eye/hand coordination, handling, reaching outward, and using wrist motion. Occasionally reaching above the shoulder, bending, standing, walking, climb flights of stairs, squat/kneel, lift/carry and push/pull up to 30 lbs. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.