Mindoula Health Inc. is seeking a highly skilled Accounts Receivable (AR) Manager to oversee the AR and collections functions within our medical billing operations. The AR Manager will be a critical member of the accounting team reporting directly to the Controller, and working closely with the Billing Manager. Location... This is a 100% remote position. The AR Manager must be located in the United States. What you'll do... + Lead and manage a team of at least two Accounts Receivable team members supporting AR and collections activities. + Assign collection tasks to team members in alignment with productivity tracking and established performance standards. + Develop and implement corrective action plans if minimum productivity standards are not met. + Generate and analyze insurance A/R reports related to mental health billing. + Oversee the investigation of unpaid insurance claims to ensure they do not age beyond 45 days. + Resolve escalated unpaid insurance claims, preventing them from aging beyond 60 days. + Review and manage correspondence from insurance carriers regarding denied claims, overpayments, and adjustments. + Handle complex outstanding accounts and drive timely resolution. + Collaborate with the Billing Manager to analyze department trends and recommend operational improvements. + Contact patients regarding unpaid balances, coordinating payment plans and settlements as needed. + Communicate with Billing Manager regarding payment and adjustment postings for Accounts Receivable activity. + Assist with month-end procedures and reports as needed. What you'll need... + High school diploma or GED required + Minimum 5 years of work experience in similar position required + Medical Billing & Coding Certification is highly preferred + Proficiency in medical billing software required, EZClaim, Insync, and Availity preferred. + Must have sufficient endurance and motivation to perform repeated tasks and respond quickly to requests for assistance from providers and company management + Bilingual in English and Spanish is a plus + Ability to read and interpret various insurance companies' EOBs from various insurance providers. + Proficient in iOS, Google Suite and/or Microsoft Office Suite. + Above average writing and verbal communication skills + Detail oriented with solid organization and time management skills