Benefits Information This position is located onsite in the Boulder, CO/Gunbarrel divisional office. This job posting is anticipated to remain open until October 11th, 2024 Full-time employees will enjoy a competitive benefits package with options for you and your family including: • 3 weeks Paid Time Off • 15 Paid Holidays • 401(k) Matching • Health Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition Reimbursement • Employee Discount • Reduced Tuition Rates • Disability Insurance • Employee Assistance Program • 401(k) • Pet Insurance • Dental Insurance • Paid Training • Flexible Spending Account The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities. Qualifications Minimum Requirements High School Diploma or GED required. At least one (1) year of experience in accounts receivable and billing preferred. Experience with credit card processing systems strongly preferred. Bilingual English/Spanish preferred. Strong computer skills – proficient in Microsoft Word and Excel. Accurate typing and 10 key skills. Working knowledge of Bookkeeping/Accounting. Ability to manage multiple tasks/deadlines. Good organizational and time management skills. Excellent customer service skills. Effective communication skills with internal and external contacts. Problem solving ability. Must be detail oriented. Ability to gather data, compile information and prepare reports. Ability to work with computers and the necessary software typically used by the department. BI Incorporated Responsibilities Summary Responsible for customer and client invoicing, receipt and application of payments, as well as monthly reporting to self-pay customers. Assists with customer service on a shared telephone line and a shared email helpdesk. Primary Duties and Responsibilities Performs monthly customer & client billing activities, including review of invoices for accuracy, and distribution by email or USPS. Handles special requests by customers for agency and client invoice processing. Prepares monthly rosters for backup to customer invoices. Generates and emails rental, lease, maintenance, plus repair invoices and RMA credits. Performs other billing as directed. Tracks client payments by agency and reconciles to monthly deposits. Prepares total client payments for upload to customer billing. Provides customer service and support to both customers and clients for billing matters. Adjusts client billing as necessary. Issues agency credit/debit memos as directed. Performs data entry to maintain customer & client records in the billing systems. Updates client billing rates as provided on reports from the host monitoring systems. Receives, sorts, logs and batches client payments. Prepares and makes bank deposits daily. Processes credit card payments. Posts payments to client accounts. Returns personal checks to clients. Assists with agency deposits as needed. Processes returned mail for client billing. May communicate to customer as needed. Archives inactive client accounts according to policy. Performs other duties as assigned.