With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

The Dartmouth Group is currently seeking a full-time Accounts Receivable Customer Service Specialist to join our team. You will report directly to the accounts receivable manager for a successful property management company. We are looking for someone who can multi-task, is extremely detail-oriented and is able to work in a team environment. The successful candidate for this position will be responsible for basic accounts receivable tasks and providing excellent customer service to our clients.

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Responsibilities include:

\n\nHandle a large volume of incoming calls and emails from our clients\nCommunicate with clients about billing or payment discrepancies and other questions relating to their accounts\nProvide support to department managers regarding billing disputes and work with the manager on a solution\nPost and deposit checks through remote deposit scanner daily\nPost charges and credits to client accounts\nProcess late fees following a schedule throughout the month and send notices using our third party vendor\nInitiate collections process on past-due accounts\nProcess returned payments and notify owners in writing\nMaintain changes to client database such as homes changing hands, monthly charges, contact information, etc.\nHandle general office tasks such as scanning, shredding, mailing correspondence\nPerforms other functions as assigned\n\n Requirements\nCollege degree preferred or more than 3 years of experience working in an accounting environment\nHighly detail oriented with strong organizational skills\nCommitment to excellent customer service and support\nKnowledge of basic accounting concepts including the ability to read and understand a client ledger\nCommunicate effectively with team members using written and verbal communication\nWorks well in a team environment\nMulti-task and prioritize assignments\nWell-developed problem-solving skills\nProficiency with Microsoft Word, Excel and Outlook\n
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.