Position Purpose The Accounts Receivable Specialist is responsible for working with the collections team, handling cash applications, managing customer account cleanup, and overseeing various aspects of collections. This position will involve working closely with operations to build and maintain strong relationships with both new and existing customers regarding credit and collections, and will report to the Collections Supervisor. Pay Range: $21-$26/hr + potential profit share Benefits Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus Program, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Pet Insurance, Legal and IDShield are offered to eligible employees. Essential Duties and Responsibilities To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:Establish credit terms and limits for new customers using DNB reports, supplier references, personal guarantees.Create and maintain accurate customer files.Apply customer payments received via live checks, credit cards, lockbox, and ACH transactions.Process credit card payments.Review and manage chargebacks.Follow up with customers to obtain remittances.Reconcile unapplied payments.Input invoices into customer portals.Provide clear communication and excellent customer service regarding collection issues to both external customers and internal business partners.Make professional outbound calls to maintain and enhance customer relations.Other duties as assigned.Qualifications2+ years accounts receivable experienceStrong communication, problem solving, and analytical skills requiredSelf-disciplined, able to identify and complete essential tasks independently and efficiently with a sense of urgencyProficiency in MS Office, including Excel, Word and OutlookPreferred QualificationsNotaryNo candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!Physical RequirementsThis position may require lifting to 25 lbs. from floor to countertop and countertop to floor.This position may involve sitting for extended periods.EnvironmentIndoor, office environmentCompetencies To perform this position successfully, an individual must display the following leadership qualities and/or be able to work within the following supervisory relationships.LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture.LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards. At LONG Building Technologies, we don’t just accept differences - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

LONG Building Technologies, Inc. is an Equal Opportunity Employer.