Accounts Receivable Supervisor

Job Description

Deliver outstanding customer service to all stakeholders of the accounts receivable department, including students, departments, employees, and management. Oversee all functions of the accounts receivable department. Provide necessary training to all school employees (including temporary staff) on Financial Services applications and policies, as well as those impacting Financial Services directly. Supervise and manage processes within the Student Information System. Investigate and resolve accounts receivable issues. Handle billing for all tuition and fees. Monitor and manage the collection of tuition and fees, sending notifications to students and management according to departmental guidelines. Analyze delinquent tuition accounts and initiate collection or dismissal procedures. Collect and post federal financial aid and process student refunds in compliance with federal regulations. Perform R2T4 calculations for students who withdraw, ensuring timely processing of related federal aid refunds in accordance with federal regulations. Maintain student rosters for financial services. Assist the Student Loan Officer in reconciling the Financial Aid system with the Financial Services system to identify financial aid over awards. Prepare and mail form 1098-T to students in compliance with IRS regulations. Prepare accurate tuition and fee statements for Post 9/11 and HPSP students, ensuring they only include what each branch/organization will cover. Manage the emergency student loan (ESL) repayment schedule and process check requests between operating and the student loan account. Bill all contractual services (such as hospitals for residency services, the military for student scholarships, and other organizations for parking revenue) and complete appropriate journal entries. Bill affiliated organizations for services. Prepare monthly cash projections to ensure adequate cash for outgoing commitments. Management relies on these projections for cash management decisions, so accuracy and timely updates are crucial. Review and/or prepare cash receipts and monitor daily cash activities, reconcile cash reports to the general ledger, assist with daily deposits, code checks/cash receipts, and prepare daily cash projections. Review daily reconciliations and reports for accuracy and potential issues, resolving problems promptly. Prepare various balance sheet reconciliations, including but not limited to: Accounts Receivable Accounts, Student Deposit Accounts, State Appropriation reconciliation, holding account reconciliation, TCLS sales tax reconciliation and returns, and reconcile/process journal entries for GME over/under. Delegate tasks as needed, including invoicing and cash handling. Be willing to work overtime as needed to meet deadlines, especially during peak periods such as July-September (when students return and year-end external audits are prepared) and January (when students return and 1098-T forms must be processed). Maintain attention to detail and mental concentration to accurately perform tasks and handle frequent interruptions. Perform other duties as assigned.

ResponsibilitiesDeliver outstanding customer service to all stakeholders of the accounts receivable department.Oversee all functions of the accounts receivable department.Provide necessary training to all school employees on Financial Services applications and policies.Supervise and manage processes within the Student Information System.Investigate and resolve accounts receivable issues.Handle billing for all tuition and fees.Monitor and manage the collection of tuition and fees.Analyze delinquent tuition accounts and initiate collection or dismissal procedures.Collect and post federal financial aid and process student refunds.Perform R2T4 calculations for students who withdraw.Maintain student rosters for financial services.Assist the Student Loan Officer in reconciling the Financial Aid system with the Financial Services system.Prepare and mail form 1098-T to students.Prepare accurate tuition and fee statements for Post 9/11 and HPSP students.Manage the emergency student loan (ESL) repayment schedule.Bill all contractual services and complete appropriate journal entries.Bill affiliated organizations for services.Prepare monthly cash projections.Review and/or prepare cash receipts and monitor daily cash activities.Review daily reconciliations and reports for accuracy.Prepare various balance sheet reconciliations.Delegate tasks as needed.Be willing to work overtime as needed to meet deadlines.Maintain attention to detail and mental concentration.Perform other duties as assigned.Essential Skills10+ years of accounts receivable experience5+ years of supervisory experienceProficiency in Excel (able to create vlookups, sum totals)Customer service skillsAbility to multitaskAdditional Skills & QualificationsBachelor's degreeBanner ERP experienceExperience in a university or school settingWork Environment

The position is fully onsite with a schedule of Monday to Friday, 8 AM to 5 PM, with a one-hour lunch break. Be prepared to work overtime as needed, especially during peak periods such as July-September and January. The work environment requires maintaining attention to detail and handling frequent interruptions.

Contact Me:

Kaitland Clawson

View my availability here:

https://www.linkedin.com/in/kaitland-clawson-552605154/

Book an appointment

Pay and Benefits

The pay range for this position is $30.00 - $39.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Norfolk,VA.

Application Deadline

This position is anticipated to close on Feb 14, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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