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SUMMARY

The responsibilities of the Ace Hardware Cashier is to scan the customer’s selections, ensure that the prices and quantities are accurate, accept payment, issue receipts, answer inquiries, provide helpful information to customers about products, promotions, item location and some stocking. Cashiers also respond to complaints with genuine concern, assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while working in a safe manner

ESSENTIAL DUTIES AND RESPONSIBILITIES

Delivers superior guest service and ensure absolute customer satisfactionLearns and uses the GUEST programGreet Customers. Be sincereUse a smile. Project a friendly mannerEngage the customer in casual conversationShow respect toward customers purchasesThank themMaintains customer satisfaction by providing solutions to concernsPerforms product scanning and processing of customer's orders in an accurate, efficient, and prompt mannerEnsures proper handling of all forms of tender and couponsPackages customer purchases in an organized fashionKeeps work station and surrounding area clean, organized and well stockedPerforms fixed activities as assigned by supervisorFollows all store and department policies and proceduresFollows safety policies and proceduresOther duties as assigned by supervisor

KEY ATTRIBUTES

Customer service skillsGenuineHonesty/IntegrityMoney handling skillsAbility to multi-task

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

There is no required education or experience

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers and associates.

MATHEMATICAL SKILLS

Basic math concepts (addition, subtraction, division, multiplication).

CERTIFICATES, LICENSES, REGISTRATIONS

This position has no required certifications, license, or registrations

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heelLadderStepladderUniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchCommunicate with associates and customersLift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

SitClimbBalanceOverhead liftingCrawlSmellLift and/or move up to 100 pounds

Vision

CloseDistancePeripheralDepth perceptionAbility to adjust focusAbility to distinguish colors

WORK ENVIRONMENT

Occasionally

Risk of electrical shockOutdoor weather conditions from exterior doorsChemicals while cleaning

Noise Level

Moderate

PAY RANGE (depends on industry experience)

       Min. Wage up to $17/hour (IL & MN Locations Only)

BENEFITS (eligibility based on full-time/part-time status)

Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance Program

 

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location