Welcome page Returning Candidate? Log back in! ACH Specialist I Location US-MS-Jackson Posted Date 1 day ago(10/2/2024 3:15 PM) Job ID 2024-17775 Category Operations Type Regular Full-Time Job Grade 5 FLSA Status Non-Exempt Working Hours 8-5 Job Location: Company ACH Operations - 10152 Overview

The purpose of this job is to perform daily ACH exception functions, this includes qualifying or returning credit and debit rejects, processing ACH affidavits, stop payment request, phone inquiries, error resolution and research.  Assist with processing windows and balancing of windows.  All processing deadlines set by NACHA rules and Federal Reserve must be met in order to prevent losses.

Responsibilities Process ACH written statements of unauthorized debits in a timely manner to reduce bank losses due to fraudulent activity. Includes research, follow-up, and correspondence with ODFI and customer  Process outgoing returns for stop payment request Requalify or return rejected items, on-line funds to proper accounts and create notification of change when neededHandle phone inquiries, error resolution and researchAssist with processing windows, balancing of windows, and perform PEP+ maintenance as required.Perform additional duties as assigned. Qualifications High School EducationKnowledge of banking industryDetail orientedExcellent problem-solving and error-resolution skillsGood customer service skillsComputer skills Experience with M&I preferred Experience with On Demand preferred Microsoft Word preferred Microsoft Excel preferred Knowledge of General Bank Operations preferred  Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Trustmark is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran or disability status, and any other status protected by law. Upon request, reasonable accommodations will be made for all qualified individuals with disabilities. If you need accommodation for any part of the application process because of a medical condition or disability please send an email to careers@trustmark.com or call 866-213-1418 to let us know the nature of your request.

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