ACO Care Coordinator
HCA Healthcare
**Description**
Hourly Wage Estimate: $24.92 - $36.16 / hour
Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job.
The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
**Introduction**
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) ACO Care Coordinator today with HCA Healthcare.
**Benefits**
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
**_Note: Eligibility for benefits may vary by location._**
Come join our team as a(an) **ACO Care Coordinator.** We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
**Job Summary and Qualifications**
The ACO Care Coordinator’s primary function is to support the ACO Care Managers and the Medical Management team to manage patients across the care continuum. **The A** **CO Care Coordinator** will assist patients to ensure they receive high-quality, coordinated care and, as necessary, develop their patient-centered action plan to support improved health. The ACO Care Coordinator is part of a multi-disciplinary team that helps patients develop problem-solving and self-management skills. The ACO Care Coordinator will implement interventions that will prevent unnecessary admissions, readmissions, and overutilization of the healthcare delivery system. And works with the Medical Management team to meet Triple Aim: better care, better health, and lower costs.
What you will do:
+ Initiate and coordinate a multi-disciplinary team approach to care management which includes patients, payors, and providers across the care continuum.
+ Work closely with the ACO Care Managers to target the high-risk, chronically ill patients and facilitate their enrollment in appropriate care management programs.
+ Help patients to identify barriers to self-care and additional services that may be needed, such as home health care, caregiver support or community services.
+ Respond to physician referrals for care coordination.
+ Work with physicians and their office staff to help coordinate care for patients.
+ Document assessments and encounters.
+ Answer general care coordination questions.
+ Promote patient self-management skills.
+ Ability to complete eligibility and benefit checks on health plan websites or from health plan 800 numbers.
+ Education calls to patients regarding ER over utilization and use of Urgent Care centers.
+ Reports for inpatient authorizations for health plans sent/emailed on a weekly basis.
+ Emails out the daily discharge list to the case management team.
+ Attends and participates in the ACO monthly meetings.
+ Organizes and keeps track of patients receiving hospice services monthly.
What you will need:
+ A comprehensive understanding of the health care delivery system Ability to listen and discover what motivates a client to adopt habits that are conducive to a high quality of life
+ Proficient computer skills particularly documentation, word processing, data entry, spreadsheets, and electronic communication
+ Organized and flexible Experience and competence with Microsoft Office Excellent telephonic skills Ability to prioritize tasks and thrive in a highly productive environment Ability to communicate effectively, both verbally and in writing Familiarity with chronic disease management Familiarity with current clinical practices for adult and pediatric clients
This position requires the following minimum requirements:
+ EDUCATION: Certification as a Medical Assistant and/or equivalent experience in a clinical setting
+ EXPERIENCE: Minimum 3-5 years of previous experience in a managed care organization or other comparable experience required
Physician Services Group (https://careers.hcahealthcare.com/pages/physician-services) is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our ACO Care Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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