ACOM DWS PROGRAM MONITOR Date: Nov 13, 2024 Req ID: 44928 Location: Little Rock, AR, US, 72201 Category: DEPT OF WORKFORCE SERVICES Anticipated Starting Salary: $40,339.94 Position Number: 22151606 County: Pulaski Anticipated Starting Salary: $40,339.94 Bureau of Labor Statistics (BLS) Programs Position Summary The Program Monitor is responsible for running data applications; creating statistical reports; training and assisting new staff with federal mandated guidelines while performing job functions; analyzing and researching employment, wage, area codes, or industry code anomalies on all Arkansas employing entities; maintaining the database to produce detailed data reports for both internal and external customers; and preparing special reports for agency officials in response to inquiries from legislature or media. This position is governed by state and federal laws and regulations, including Confidential Information Protection and Statistical Efficiency Act as well as other Federal Laws governing confidentiality. Education and Professional Work Experience Minimum Qualifications The formal education equivalent of a bachelor’s degree in public administration, general business, or a related field; plus, two years of experience in planning, research, or a related field. Preferred Qualification + At least 1 year experience working as a BLS Research Project Analyst + 2 or more years' experience in economic analysis, employer research and knowledge of the North American Industry Classification System, and various area levels + Knowledge and experience working in QCEW Database using QUEST software + Knowledge and experience in running queries and creating reports from the QCEW database + Knowledge of SQL Query creations + Strong mathematical skills, for example balancing large spreadsheets + Experience creating data tables in Access, Tableau, Excel or other software applications and statistical publications + Proficiency in Microsoft Word, Excel, Access, PowerPoint and Outlook + Related academic discipline or education fields include Mathematics , Accounting , Economics, Finance and Insurance. Related professional experience fo r this position will be as a Business Analyst , Statistician, Risk/Quality Analyst, Data Analys t . Knowledge, Skills, and Abilities + Knowledge of the principles and practices of mathematics and statistics . + Knowledge of research and analysis techniques and methods. + Knowledge of work-related subject area. + Knowledge of computers, software applications , and SQL. + Ability to prepare reports, publications, and statistical tables. + Ability to research and analyze related work program information. + Ability to develop, recommend, interpret, and apply policies and procedures . + Ability to analyze financial records . + Ability to plan, organize , and direct the work of others . Job Responsibilities and Expected Results + Analyze and research computer generated edits on Unemployment Insurance Employer Accounts . + Investigate new or existing Unemployment Insurance Accounts for new locations , permanently out of business, strikes , layoffs, and business mergers within Arkansas . + Coordinate grant administration activities for the QCEW program. Ensure all requirements within the Department of Labor , Bureau of Labor Statistics Work Statement in the Cooperative Agreement are met. + Assist, train and perform quality assurance checks for all staff working on the QCEW program . + Maintain the QCEW Database using federally approved software. + Review and/or prepare narrative and statistical report s , publications , newsletters, and any correspondence for QCEW data. + Analyze, interpret , and compile statistical informatio n . + Assist in resolving operational and administration issues; identify issues and conduct research to find alternative solutions ; make and assist in the implementation of recommendations. + Track activities on progress to ensure all goals and objectives are met for the program . + Read, comprehend , and effectively apply federal, state, and agency policies, procedures , and administrative guidelines meet federal statistical guideline requirements. + Effectively use Microsoft products to create narratives, charts, and tables. This includes Access databases and the ability to manipulate large files to extract data for state specific needs . + Research and verify information to provide technical assistance to the public, agency staff, and other entities as directed. + Identify and critique potential problems and recommend cost-effective, feasible solutions that are conducive to achieving desired outcomes . + Exercise responsible discretion to protect the integrity of all confidential agency, employer, and employee information. + Perform other duties as assigned. The mission of the Department of Commerce is to champion economic opportunities through strategic initiatives and an equitable regulatory environment that attracts and grows businesses, safeguards consumers, enhances workforce quality, and energizes our infrastructure, creating a better quality of life for all Arkansans. Position Information Class Code: G181C Grade: GS07 FLSA Status: EXEMPT Salary Range: $40,340.00 - $64,343.00 Summary The Department of Workforce Services (DWS) Program Monitor is responsible for leading and conducting special research studies and monitoring and coordinating project/program activities. This position is governed by state and federal laws and agency/institution policy. Functions Supervises administrative support and professional staff by interviewing, recommending for hire, training, assigning and reviewing work, and evaluating the performance of incumbents. Conducts special studies to determine the effectiveness of agency programs, and the identification of and solution to problem areas, assists in project goals and objectives development, and reviews recommendations from project staff concerning method of approach. Evaluates existing programs by gathering pertinent information by reviewing files, conducting surveys and interviews, and contacting agencies in other states concerning their programs. Conducts interviews with staff and clients and performs evaluations of needs to determine what services are most beneficial. Makes presentations and speeches to boards and commissions and informs the general public of program services and DWS responsibilities. Evaluates project/program effectiveness after implementation by personal observation, conducting interviews, and reviewing data and reports. Interacts with staff from federal and other state agencies and the general public on matters concerning areas of responsibility. Performs other duties as assigned. Dimensions Regular in-state and occasional out-of-state travel is required. Knowledge, Skills and Abilities Knowledge of the principles and techniques of organizational and systems analysis. Knowledge of planning, research, and analysis techniques and procedures. Knowledge of supervisory practices and procedures. Ability to interpret and apply state and federal laws and regulations governing the assigned programs. Ability to plan and execute systems and perform organizational analysis and feasibility studies. Ability to plan and organize comprehensive reports of project findings and write and develop manual and handbooks. Ability to organize and conduct meetings and workshops. Ability to plan, organize, and direct the work of others. Minimum Qualifications The formal education equivalent of a bachelor's degree in public administration, general business, or a related field; plus two years of experience in planning, research, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Licenses None The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market:Little Rock