**What makes DHL great?** Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. **Start YOUR career with DHL today…** We currently have an opportunity for an **ACS Customer Service & Booking Operations Coordinator** at our CVG, Erlanger, KY Hub. This position is part of the US cargo division of DHL Aviation which is an organization that sells excess air network capacity to freight forwarders. The US ACS group is a high growth unit, with revenue tripling in the last three years to over 100 million annually. ACS is a key contributor to the success of Express, as the ACS proceeds are returned to the DHL Express in the form of reduced air Linehaul costs. **Key Responsibilities:** + Position will require you to work directly with Network Control, Linehaul Planning, Capacity Planning, and ULD Management at the CVG Hub with a focus on Hub connectivity. + Coordinates ACS shipments at the US Hub operational activities to ensure the safe, timely and cost effective processing of shipments. + Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations. + Communicate to the customer in an effective and concise manner the condition of their freight during its transit. **Skills & Qualifications:** + Strong proficiency with MS Office. + Strong verbal and written communication skills. + Flexible and willing to work any shift. + Strong problem solving skills. _DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _https://www.eeoc.gov/employers/eeo-law-poster_