Job Description Provide support for implementing, troubleshooting, and maintaining of identity management systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems and provide recommended solutions. Coordinate with stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Develop, test and document solutions to complex identity management technical issues. Build and deploy Domain Controllers and other identity management servers through remote means at customer sites utilizing approved installation procedures. Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives. Mentor junior team members. Update triage, troubleshooting, and maintenance documentation for 24/7/365 enterprise watch personnel. Support operations across multiple geographic locations and networks. Develop solutions to complex technical issues. Configure and maintain complex Active Directory forests and domains across a complex network with thousands of users and Active Directory objects. Create advanced monitoring strategies for monitoring and reporting health of Active Directory components. Continually monitor environment to ensure best practices and Federal guidelines are being followed. Monitoring, backup, and restoration procedures for Active Directory. Analysis, design, capacity planning and implementation of Active Directory Security. Conducts complex troubleshooting and repair tasks on Active Directory, Windows Server 2012-2019, Domain Controllers, user authentication and other operational systems as needed. Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients. Develop and produce documentation, SOPs, reports, and presentation slide decks. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Requires bachelors in a technical field or related field a minimum of 4 years of continuous prior Microsoft Active Directory experience or a masters with 2 years of prior relevant experience. Equivalent years of experience may substitute for a degree. Must have or be able to obtain a Public Trust Clearance Have at least five (5) years of experience and knowledge working with and troubleshooting authentication protocols, Kerberos, SAML, OAUTH and LDAP. Extensive (at least 5 years) experience with Windows Active Directory services. Extensive (at least 5 years) experience with Domain Name Service. Extensive (at least 5 years) experience with Server 2016 R2 & 2019 administration. Experience with physical Dell and virtual (VMware/Hyper-V/Acronis) servers. Project Management - at least three (3) years of experience leading technical projects. Familiarity with client/server hardware and software configuration. Experience with Nutanix virtualization. Experience with Certificate Authority installation, configuration, and administration. Familiarity with networking concepts Experience (at least 3 years) with creating and/or modifying scripts (batch, vbs, PowerShell). Three (3+) years or more working with Identity and Access Management (IAM) platforms. Excellent written and oral communication skills. Ability to work effectively with both technical and non-technical audiences. Demonstrated ability to work in a complex and fast paced environment. Strong communication, presentation, and interpersonal skills to effectively interface with government staff, managers, and colleagues. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.