Description This is an excellent opportunity to join Amazon's world class technical team in Columbia, MD working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. We are currently looking for an Amazon Dedicated Cloud Engineering Manager to help us grow our systems organization. You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.

 AWS User Experience Products and Platforms (UXP2), Documentation and SDKs are building and delivering the next generation of customer facing services and features. We are bringing the next generation of the AWS Console Experience and it's latest commercial offerings into the hands of our customers. In this role, you will lead a team of highly talented individuals, in managing and operating console platform, SDK and Docs services. This is a great opportunity to manage some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. What does it take to succeed in this role? A successful ADC Engineering Manager will do much more than manage infrastructure, tools, and people. You will provide leadership in driving automation that makes operating a massive large scale distributed system easy, while improving customer experience. You will own and drive the performance of applications, while auditing and driving operational efficiencies. The ideal candidate is: A good people manager. Building, motivating and mentoring a world-class DevOps engineering team is the most important part of this role. You should have a proven track record in recruiting and retaining top talent and excel in day-to-day people and performance management tasks. Is technically and operationally deep. You will regularly take part in deep-dive troubleshooting exercises and drive technical after-action discussions to identify root cause of complex issues. The ideal candidate has experience as a software or systems engineer. Has strong project management experience. The successful candidate will create roadmaps for the team. This will include helping innovate and invent new value-add services layered on top of our existing services. You will need excellent technical project management skills to deliver roadmap items as well as other cross-team projects. Experience with Agile methodologies is an advantage. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. 10012 Basic Qualifications - Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner) - 4+ years of relevant hands-on systems engineering and administrative experience in networking, storage systems, operating systems - 2+ years of experience as a Systems Engineering and/or Operations leader/people manager - Current, active US Government Security Clearance of Top Secret or above Preferred Qualifications - Demonstrated success building and leading teams - Performance engineering and capacity planning background - Systems engineering fundamentals (networking, storage, operating systems) - Leading development life cycle processes and best practices, esp. in the areas of deployment automation and monitoring - Mentoring/training systems engineers - Communication skills, both written and verbal - Deployment and usage of monitoring systems - Leading software development organizations in a “DevOps” model - Exposure with distributed systems at scale - Forecasting and capacity planning systems - Experience with Agile engineering practices (Kanban, continuous delivery, etc.) - Using AWS on commercial or government a plus Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.