ADH SPINAL CORD COMN CLIENT SVS ADMIN Date: Sep 20, 2024 Req ID: 43437 Location: Little Rock, AR, US, 72205 Category: AR SPINAL CORD COMMISSION Anticipated Starting Salary: 50,221.81 Arkansas Department of Health 4815 W Markham Street Little Rock, AR 72205 Position Number: 22095521 County: Pulaski City: Little Rock Posting End Date: 10/03/24 Administration – Arkansas Spinal Cord Commission *CLASSIFIED AS A SAFETY SENSITIVE POSITION* Additional Preferences: Extensive travel required. A current driver’s license is required. Computer skills with knowledge of Apple Mac systems preferred. Licensed as a Licensed Professional Counselor (LPC) in accordance with ACA 17-27-301 preferred. OR Licensed as a Licensed Master Social Worker (LMSW) in accordance with ACA 17-103-306 preferred. OR Certified as a Certified Vocational Rehabilitation Counselor in accordance with the Commission on Rehabilitation Counselor Certification preferred. Hiring Official: T. Patrom Recruitment Contact: Sheila.Smith@arkansas.gov - 501-661-2268 The mission of the Department of Health is to protect and improve the health and well-being of all Arkansans. Position Information Class Code: M013C Grade: GS09 FLSA Status: EXEMPT Salary Range: $50,222.00 - $80,105.00 Summary The Spinal Cord Commission Client Services Administrator is responsible for supervising, coordinating, and monitoring a statewide spinal cord disabilities case management program. This position is governed by state and federal laws and agency/institution policy. Functions Supervises a large staff by interviewing and recommending for hire, assigning and reviewing work, training employees, resolving work problems, and evaluating the performance of incumbents. Oversees the case management activities for the work unit by assigning cases, reviewing referrals and authorization for services, approving and monitoring case service expenditures, and establishing work priorities. Conducts investigations of complaints filed by reviewing case documentation and narratives, discussing problems with client and case manager, and developing corrective action plan. Develops and recommends staff, material, and equipment needs for the program managed to contribute to the formulation and justification of budgetary requests. Coordinates the program operations with other state agencies, organizations, and health service institutions to coordinate service delivery and resolve problems. Counsels and advises staff on work policies, procedures, and guidelines and identifies problems and formulates possible solutions. Develops and recommends new and revised policies and procedures to respond to changes in program needs, objectives, and priorities. Performs other duties as assigned. Dimensions None Knowledge, Skills and Abilities Knowledge of the principles and practices of organizational management. Knowledge of state budgeting and accounting procedures. Knowledge of laws, policies, and procedures pertaining to programs and case management activities for individuals with disabilities. Ability to plan work unit objectives and operational activities and to assign and direct the work of others. Ability to conduct and present expert testimony at hearings. Ability to estimate cost, time, manpower, equipment, and materials for projects. Ability to monitor and evaluate the effectiveness of programs and services and recommend changes. Ability to coordinate case management activities with other health professionals and community resources. Minimum Qualifications The formal education equivalent of a master's degree in social work, counseling, rehabilitation science, counselor education or a related field; plus three years of experience in social service case management, counseling or a related field, including two years of experience in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Licenses Licensure and certification prefered, but not required. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market:Little Rock