**Company Description** Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. **Job Description** The purpose of this job is to investigate and resolve incidents of liability claims presenting exposure to the company. **Essential Functions** 1. Investigate incidents presenting exposure to the company 2. Manage, document, analyze, negotiate, and settle claims for resolution 3. Manage and control claim-related documentation including Personally Identifiable Information (PII) and Health Insurance Portability and Accountability Act (HIPAA) related information 4. Evaluate and settle liability claims within adjuster independent settlement authority 5. Manage litigation to obtain favorable outcome and resolution 6. Resolve customer claims while minimizing potential for conflict 7. Focus on loss prevention and hazard elimination during claims handling and propose initiatives to proactively minimize risks 8. Process subrogation claim on property damage in cases of the company as a collateral source 9. Provide reserve recommendation for internal claims and budgeting purposes 10. Resolves conflicts with claims in collaboration with senior or more tenured adjuster 11. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level 12. Ensure all activities are in compliance with rules, regulations, policies, and procedures 13. Complete other duties as assigned \#LI-CR1 **Qualifications** + High school diploma or equivalent certification required + Bachelor’s degree in business or related field preferred + Minimum three years’ experience in related work preferred **Additional Information** Nation-wide Medical Plan/Dental/Vision 401(k) and Flexible Spending Accounts Employee Fuel Discount Adoption Assistance Tuition Reimbursement Onsite Gym and Cafeteria Weekly Pay All your information will be kept confidential according to EEO guidelines 25320 Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.