This position's territory will be in the state of North Dakota.

       
Essential Job Duties and Responsibilities:

•    To accept, contract, and handle claims as assigned.
•    Work as many claims as possible.
•    Assist in resolving complaints from policy holder relative to claims.
•    Assist in investigating more complex claims.
•    Complete Quality Control functions as assigned.
•    Assists with other duties as necessary.

Knowledge, Skills, and Abilities

•    Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
•    Knowledge of or the ability to learn Rain and Hail’s products, services and systems.
•    Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
•    Ability to organize and prioritize multiple tasks.
•    Ability to work in a team oriented environment.
•    Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
•    Ability to use the Company’s terminology, procedures and systems.
•    Ability to use department equipment.
•    Ability to perform basic and complex mathematical calculations.
•    Ability to drive a vehicle and maintain a valid drivers license.
•    Ability to remain calm and professional during peak periods of activity.
•    Ability to work from oral and written communication.
•    Ability to maintain confidentiality.
•    Ability to work independently. 
•    Ability to travel away from home for extended periods of time and on short notice.
•    Willingness to relocate to another division if requested.
•    Ability to assist in other work-related areas as required.

Physical and Mental Demands

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

High School or GED required, baccalaureate degree in Agricultural Business or related field preferred with 1-3 years of experience.