Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.

At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Please text “ImpactFire” to 512-722-7592 to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company.

Benefits of joining Impact Fire Services

When you join Impact Fire you will receive:

Competitive compensation

Pay is on a weekly cycle, every Friday

Career Advancement Opportunities

Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays

Company paid short and long-term disability

Immediately vested in our 401(k) company match

Exceptional guidance and support from our managers

Collaborative culture & environment

Robust training opportunities with company reimbursement upon achieving required licensing

Apprenticeship programs for fire sprinkler, fire alarm and inspection positions

Opportunity to work alongside some of the best talent in the fire protection industry

OBJECTIVES:

This role supports the billing and district office operations.

NATURE OF POSITION:

This individual is efficient and comfortable being a member of a team. The role requires the ability to multi-task, while maintaining complex schedules and providing administrative support. The ideal candidate is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.

RESPONSIBILITIES:

Receive and process incoming customer calls and emails.

Provide receptionist coverage and act as primary back up as needed.

Manage workflow ensuring that deadlines are met, and work is completed correctly including dispatching and tracking 3 rd party work orders/ services.

Process incoming checks in the corporate banking machine.

Generate 3 rd party work orders/service emails and reports to management teams.

Problem solve all outstanding invoices for all 3 rd party invoices.

Respond to questions and requests for information regarding 3 rd party aging’s generated from the accounting system (Great Plains).

Perform other related duties as assigned or requested by leadership Team.

REQUIREMENTS:

Proficient use of MS Office Suite (Word, Excel, Outlook)

Detail oriented and comfortable working in a fast-paced office environment

Exceptional communication skills

Superior organization skills and completion of projects in a timely manner.

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

Job Details

Pay Type Hourly