At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.

We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

We invest in training and development opportunities for all team members.

We promote social responsibility by being a good neighbor in the community.

We care for you, just as we care for others.

About Loews Sapphire Falls Resort

Join the team at our Caribbean-inspired paradise that creates an island escape in a tropical oasis.

Assisting the Executive and departmental Chefs in providing information to cooks, suppliers and other departments. Aids Chefs with the preparation of reports, correspondence, and other relevant information. 

Essential Functions and Responsibilities

Monitor and maintain daily payroll and time edits, follow up with Team Member payroll issues, coordinate payroll efforts with secondary departmentsLog and Maintain Banquet Event Orders and Resume Tracking SystemsAttend daily line ups, Chef’s meeting and Food and Beverage MeetingsTake minutes as needed and requestedMaintain Team Members files, time log sheets, attendance log sheets and vacation logEnsures proper representation in Meetings and Hotel functionsSchedule forecasting, Leadership scheduleMaintain and compose departmental reports, develop and maintain filing and tracking systemsDevelop creative menu design/conceptsLead and organize and facilitate departmental meetings, events, functions, and classes in house or off property  Responsible for management of hiring process, staffing, pre-screen, conducts FIT interviews, scheduling Chef/Candidate interviews, maintaining turnover log and organizational chart, applicant tracking, maintain Human Resource RelationsMaintaining Recipe bank, typing and recipe designCompleting paperwork, Payroll Status and Action Form, Position Requisitions, Vacation Requests, and Check Requests/Expense ReportsAssist Executive Steward with light Administrative duties (HR paperwork, signage, etc)

Supportive Functions and Responsibilities

Notifies appropriate individuals promptly and fully of all problems and unusual matters of significanceIs polite, friendly and helpful to guests, managers and fellow employeesCompose departmental reports and memosMaintains cleanliness of excellent condition of equipment and work areaExecutes emergency procedures in accordance with Hotel standardsComplies with hotel and department policies, standards and proceduresRemains current on hotel information and changes

Qualifications

Proficient in  MS Word, Excel, Lotus NotesKnowledge of Food and Beverage, Culinary, and Restaurant operationsExcellent communication, organization, and  guest relations skillsAble to work a flexible schedule including weekends, holidays and overtime when neededMinimum 2 years office experience