The Office of the Dean of Students within the Division of Student Affairs at Carnegie Mellon University is excited to invite a dedicated Administrative Assistant to our dynamic team. As the first point of contact for students, faculty, staff, and visitors, you will play a vital role in fostering a welcoming and supportive environment. This position is ideal for someone with a keen understanding of university practices, policies and procedures while also having the desire and passion to contribute to the student experience. 

In this multifaceted position, you will be integral to the daily operations of the Office of the Dean of Students. You will engage in a wide range of administrative tasks, including front office reception, calendar management, and coordination of meetings, workshops, and special events. Your organizational skills will shine as you maintain electronic records, manage travel arrangements and prepare expense reports, and provide administrative support for various student services such as Student Emergency Support Funding and Legal Consultation programs. 

Core responsibilities include:

Front Office Reception: Be the welcoming face of our office by answering and directing phone calls, greeting walk-in guests, managing general inquiries via email, and distributing mail. Ability to handle sensitive and confidential information. 

Administrative Support: Assist professional staff with scheduling meetings, coordinating logistics for events, and managing technology needs.

Student Emergency Support Funding: Complete daily tasks related to funding inquiries, appointment scheduling, request tracking, and completing any necessary forms.

Supervision and Training: Hire and train student staff, create schedules, and foster a positive work environment through the GROW (Guided Reflection on Work) program.

Office Management: Ensure common areas are organized and inviting while maintaining supplies and inventory.

Financial Assistance: Generate expense reports and manage travel requests.

Communications: Contribute to the maintenance of websites, create monthly birthday cards, and organize content for professional development sessions.

Campus Engagement: Participate in training, workshops, and committees to support your personal and professional growth.

Student Transaction Initiator: Hire student workers on behalf of the division by using the Workday system.

Other duties as assigned 

We are looking for an adaptable teammate who takes initiative and approaches challenges with a positive attitude. Our office values individuals committed to personal growth and dedicated to enhancing the diversity of our community. If you have experiences that contribute to a multicultural environment and a strong dedication to equity, inclusion and belonging, we encourage you to apply.

In this vibrant and fast-paced work environment, you will play a crucial role as an integral member of the Office of the Dean of Students. You’ll provide essential administrative support while directly supervising student workers, with your leadership being pivotal in fostering a welcoming and inclusive atmosphere that enriches the experience of our diverse student body.

Join us in making a significant impact within the department!

You should demonstrate:

Proven organizational, problem solving and reasoning skills, and excellent oral, written, and interpersonal and intercultural communication skills

Qualifications:

High School Diploma or GED required; bachelor’s degree preferred

5-8 years of related experience, preferably in a higher education or high-volume setting required

A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

Successful background check

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance. 

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Job Function

Position Type

Full Time/Part time

Pay Basis

More Information: 

Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. 

Click here to view a listing of employee benefits

Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. 

Statement of Assurance