We are seeking a highly organized and motivated Administrative Assistant to join our dynamic Physical Therapy Department! The ideal candidate will play a crucial role in ensuring the smooth operation of our department, providing exceptional administrative support to our team and patients. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you!
Responsibilities: Clerical functions: Copying, sorting, filing, and typing. Maintaining office files, logs, and records. Supply management: Ordering supplies and maintaining equipment. Communication: Answering and routing calls and messages. Visitor management: Greeting, screening, and directing visitors to the appropriate staff member. Responding to routine questions. Scheduling: Coordinating appointments for physical therapy (PT), occupational therapy (OT), and speech therapy (ST) patients. Insurance verification: Checking benefits, obtaining authorizations, and confirming copayments for patients. Registration: Entering patient information into the EMR systems (Sunrise and Raintree). Recording patient demographics, referrals, prescriptions, copayment info, authorization details, diagnosis codes, and insurance information. Authorization tracking: Monitoring approved visits and submitting requests for continued therapy based on the plan of care. Communication: Maintaining constant communication with the rehab team, including directors, managers, therapists, support staff, and physician offices. Collaboration: Working closely with IS, Case Management, Finance departments, and the WRCWC team.

Schedule: Mondays, Tuesdays and Fridays are 8AM-4:30PM & Wednesdays and Thursdays are 9AM-5:30PM.