NY HELP Yes Agency Taxation & Finance, State Title Administrative Assistant 1 (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 11 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $46306 to $56743 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address W.A. Harriman State Office Campus City Albany State NY Zip Code 12227 Duties Description The incumbent will perform a variety of administrative activitiesthat support the work of the Office of Human ResourcesManagement. These duties will range from administrative dutiesfor the entire bureau to direct support duties to the Directorswithin OHRM.The incumbent will perform the following essential functions:Create and maintain office procedures, create variousspreadsheets and charts to assist bureau directors in theiradministration of the bureau including completing andmaintaining office contact listings and floor plans.Direct support to the Bureau directors; including maintainingmonthly reports; deadline tracking; director calendarmaintenance; creating and updating mail groups; schedulemeetings and monitor email using Outlook and Webex.Communicate effectively via telephone, email, face to face, etc.with a variety of individuals including supervisors, managers,staff, vendors, and the public.Daily staff support and maintenance; ordering supplies andmaintaining inventory of specific supplies; handling certainbuilding issues.Multi-task and prioritize assignments; organize workload andfiles for all assignments including regular follow-up on anyoutstanding issues.Use and update various databases and/or spreadsheets fortracking, including temporary employees fingerprinting codedatabase, HR Advisor database, and organizational structuredatabase.Process and manage employee onboarding and offboarding.Prepare help desk tickets, access requests, and maintain LDAProles, Ad-hoc requests, and oversee equipment requests andreturns.Monitor the main HR phone line system to ensure assigned staffare available to answer calls and maintain proper staffing levelsat all times.As provided by Bureau Directors, send out employeenotifications using Outlook. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS:Administrative Assistant Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.Administrative Assistant Trainee 2: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.Administrative Assistant 1: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.Substitution: Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.ORCurrent NYS employee with one year or more of qualifying permanent service as an Office Assistant 2 (Keyboarding).COMPETITIVE MINIMUM QUALIFICATIONS:The selected candidate must be reachable on the eligible list for this title and location under Civil Service Law, Rules and Regulations.ORThe selected candidate must be eligible for a 70.1 transfer under Civil Service Law, Rules and Regulations.Candidates will be required to pass a keyboarding proficiency test (if moving out of a non-typing title) prior to appointment AND documentation of agency-approved completion of the four core administrative support courses or their equivalency: Microsoft Word Basics, Customer Service, the Organized Office Worker, and Successful Business Writing; AND successful completion of four elective administrative support courses by completion of probation.OHRM will schedule tests as needed.This position may be is filled as a traineeship:Note: Advanced Placement in a traineeship is at the discretion of the hiring agency.Trainee 1, equated to a grade 8Trainee 2, equated to a grade 10Successful completion of a two-year traineeship will lead to SG-11, starting salary $46,306. Additional Comments New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception. Some positions may require additional credentials or a background check to verify your identity. Name Lamontica Crippen Telephone Fax Email Address External.Application@tax.ny.gov Address Street W A Harriman State Office Campus City Albany State NY Zip Code 12227 Notes on Applying Qualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application, you will attach your resume.https://www7b.tax.ny.gov/HELP/gateway/HELP.home