Administrative Assistant
Carter Lumber
Administrative Assistant
Emporia, VA
Full Time
Administration
Experienced
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A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.
Requirements:
+ Excellent telephone and customer service skills
+ Strong organizational and planning skills
+ Ability to multi-task; Strong time management skills
+ Strong attention to detail
+ Exceptional written and verbal communication skills
+ Knowledge of Microsoft Office including Outlook, Word, and Excel
+ Previous customer service experience
Responsibilities:
+ Creating purchase orders in management system ensuring the proper items, quantities and costs are entered
+ Forwards orders to proper departments to ensure orders are created and filled
+ Confirms deliveries with stores
+ Ensures the paperwork process is running smoothly
+ Answers office phone calls and directs calls accordingly
+ Assists stores by providing information on products, pricing and leads times
+ Resolves delivery, quality and other issues; Forwards to the proper personnel to ensure issues are taken care of
+ Updates and assembles reports for review as requested by management
+ Performs clerical duties such as data entry, filing, copying, and faxing
Benefits Provided (full-time employees):
+ Medical Insurance
+ Vision Insurance
+ Dental Insurance
+ Disability Insurance
+ Life Insurance
+ Employer-matching 401(k) Plan
+ Military encouraged to apply!
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