With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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Job Summary

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The Administrative Assistant supportsand assists general office activities and projectswith administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members. This position reports to the Pleasanton office at 7901 Stoneridge Dr.,Suite 207, Pleasanton, CA 94588.

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Essential Duties and Responsibilities

\n\nUpdate and file association documents for Community Managers. \nArrange for delivery and pick up of documents from storage when necessary. \nUpdate homeowner and association information in C3 and shared files. \nProcess and distribute incoming and outgoing mail for the office and Associations. \nProcess print jobs, scanning and faxing as general office support when needed \n\n

Other Duties and Responsibilities

\n\nOrganizes and prepares correspondence relating to association business. \nReceives and responds to incoming calls from homeowners, Board members and vendors. \nFollow through on various requests. \nReviews invoices for completeness/accuracy of charges and prepare payable vouchers for \nmanager’s approval if not completed by Telephone Operator. \nPrepares and assists community managers with monthly board packages and in \nhouse mailings. \nRelieves concierge/reception on an as needed basis.\nOther duties as assigned.\n\n

Starting salary: $23/hour

\n Requirements

Knowledge and Skills

\n\nKnowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. \nProfessional customer service skills. \nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, \netc.) at a proficient level. \nPartner with multiple stakeholders, for example community managers, vendors, peers, \nclients. \nAbility to interpret verbal and/or written instructions at a proficient level. \nAbility to self-motivate, be proactive, detail oriented and successfully function as part of a
team. \nAbility to keep workspaces organized and maintained. Alerts Office Manager of low supplies
and assists in supply stocking and distribution. \nAbility to maintain confidentiality and discretion in the performance of all duties and
responsibilities. \nKnowledge of company policies, procedures, and forms. \nMust be able to work effectively with others in person and in group setting \nMust be able to prioritize, manage time, and meet deadlines. \nMust be able to interpret verbal and/or written instructions at a proficient level. \nMust be able to communicate effectively and professionally on phone, email, and in-person.\nMust be able to operate general office equipment (copier, fax, phone systems, etc.). \n\n

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Education and Experience

\n\nHigh School Diploma or GED Required \nAt least one year of directly related or closely related experience \n
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.