Our HR Administrative Assistant is responsible for the front desk operations at Penske’s corporate headquarters. This role will answer, direct, and properly route a high volume of incoming calls to our main phone system.
Working in a fast paced, highly collaborative environment, this role is the key point of contact for internal associates and external customers and requires a positive, professional, and courteous approach. This role will also greet visitors to our corporate office and partner with the campus security representatives.
Qualified candidates for this role will have at least two years of prior administrative support experience, a cheerful outlook, professional appearance and demeanor, and a demonstrated employment record for attendance and accountability. Optimal candidates will have prior call center experience.
Position Location: 2675 Morgantown Rd, Reading PA, 19607, Monday through Friday, On-site
Major Role Functions:
• Provide support to all front desk operations at Penske’s Corporate Headquarters
• Ensure all calls are promptly answered and routed accurately
• Greet associates, vendors, clients, and prospective candidates
• Support the HR Department with mail distribution, ordering of supplies, and maintaining HR Breakroom
• Other duties and responsibilities as assigned by supervisor
Qualifications for Internals Candidates:
• Minimum high school diploma; higher education helpful, as additional education provides
broader perspectives and additional functional expertise that can be applied on the job.
• At least 2-years of administrative support required
• Prior call center operations on multiple lines highly preferred
• Regular, predictable, full attendance is an essential function of the job.
• Effective communication skills
• Professional demeanor is required
• Ability to maintain organization and accuracy, and work independently
• Experience on business software programs, applications & tools (Word, Excel, PowerPoint,
Access, and Microsoft Teams) required. NICE CXone experience a plus.
• Complete Penske’s employment application
Qualifications for External Candidates:
• Minimum high school diploma; higher education helpful, as additional education provides
broader perspectives and provides additional functional expertise that can be applied on the job.
• At least two years of administrative support required
• Prior call center operations on multiple lines highly preferred
• Regular, predictable, full attendance is an essential function of the job.
• Effective communication skills
• Professional demeanor is required
• Ability to maintain organization and accuracy, and work independently
• Experience on business software programs, applications, or tools (Word, Excel, PowerPoint,
Access, and Microsoft Team) required
• Complete Penske’s employment application. submit to a background investigation (to include past
employment, education, and criminal history) and drug screening are required
Physical Requirements:
• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
About Penske Truck Leasing:
Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske’s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.
Penske is an Equal Opportunity Employer