Location: Springdale, Utah

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are seven mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, Snowbird in Utah and SilverStar Mountain Resort in British Columbia, Canada.  Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park, operated under a long-term concessions contract with the National Park Service.

Zion Lodge is in National Register of Historic Places designed in 1924 by Gilbert Stanley Underwood in the National Park Service rustic style. The Zion Lodge is a year-round operation with 76 hotels rooms, 6 suites and 40 cabins as well as a restaurant, outside grab and go café, bar, gift shop and auditorium space. In the year 2025 a coffee and wine bar will be opening.

Zion Lodge is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Zion National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment. Renewable energy projects and energy efficiency upgrades will also be completed as well as other Sustainability innovations. POWDR operates Zion Lodge under a long-term concession contract with the National Park Service.

Job Summary:

The Administrative Assistant will provide essential administrative support to the Human Resources, Lodging, Maintenance, and Retail departments at Zion Lodge, ensuring smooth daily operations. In addition to general administrative duties, the position will be responsible for assisting with cash auditing and reconciliation to support the financial accuracy of the lodge.

Essential Duties and Responsibilities:

Assist in daily cash reconciliation and support the auditing of cash receipts for multiple departments, including Retail, Lodging, and Food & Beverage.

Ensure accuracy in cash handling, follow established procedures, and report discrepancies to department heads or the Finance Manager.

Maintain detailed records of cash transactions and reconcile cash counts against reported figures.

Collaborate with the team to ensure proper controls and policies are followed in cash handling across departments.

Provide general administrative assistance to the HR, Lodging, Maintenance, and Retail departments, including scheduling meetings, organizing calendars, and preparing departmental documentation.

Prepare and distribute departmental communications, memos, and reports as needed.

Maintain organized and accurate files for cash audit records, departmental documentation, and communications.

Respond to inquiries from employees, guests, and vendors regarding administrative matters and general operations.

Work closely with department heads to understand their administrative needs and support their operational goals.

Assist in coordinating interdepartmental projects and initiatives, helping to ensure they are completed efficiently and on time.

Ensure all cash audit records and administrative documentation are accurately maintained and up to date for internal reviews and compliance.

Support the preparation of financial reports related to cash handling, and assist in ensuring compliance with established cash handling policies.

Ensure compliance with company policies regarding data protection and confidentiality, particularly with cash-handling procedures.

Support the implementation of office procedures and best practices to improve overall efficiency and workflow within departments.

Collaborate with department managers to improve cash-handling processes and administrative operations where necessary.

Other Duties as Assigned:

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Functions as an ambassador of Destination Zion Lodge, modeling and sharing the Zion “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

Work Location:

Due to the in-person nature of the hospitality business, housing will be provided on-site.  

Commuting to work from the local vicinity is acceptable.

Due to the nature of our business, Zion Lodge is open every day. You must be prepared to work a schedule which may include Saturdays, Sundays, and holidays. 

Required Knowledge, Skills, and Experience:

Able to work and thrive in Zion National Park.

Previous experience in an administrative role, preferably in the hospitality, retail, or financial sectors.

Strong organizational and time-management skills, with attention to detail.

Experience with cash handling, auditing, or financial reconciliation is a plus.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn lodge-specific software.

Excellent communication skills and the ability to interact with a variety of stakeholders, including employees, guests, and vendors.

High level of discretion and ability to handle sensitive information with confidentiality.

Ability to work independently and manage multiple priorities in a fast-paced environment.

ESQ and Play Forever Responsibilities and Requirements:

Understand and follow all ESQ procedures that relate to your job duties.

Work with a “safety-first” attitude.

Minimize your impact on the environment when at work and living onsite.

Treat our customers, co-workers, leadership teams, all internal guests with respect and a hospitable service atmosphere must be projected at all times.

All team members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook).

Team members will be trained in the proper use and care of assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

What’s in it for you?

Proposed hiring rate of $60,000 annually, actual pay will be adjusted based on experience

Onsite employee housing and employee meals at $12.50 per day

Free onsite laundry facility, free shuttle service, WiFi, and employee gym

Discounts on food, retail, and gear

Complimentary access to most POWDR-owned resorts

Generous benefit package for full-time employees

Career development and growth opportunities available here and at our facilities across POWDR

A connection with people who share the same passions and embrace each other’s unique and individual styes

Notice:

Destination Zion Lodge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.