Description We are in search of an Administrative Assistant to join our team in RENO, Nevada. This role offers a contract to permanent employment opportunity in the industry. The successful candidate will be tasked with a range of responsibilities, including handling customer inquiries, processing applications, and maintaining accurate records. Responsibilities: • Efficiently process customer applications, ensuring accuracy at all times. • Maintain comprehensive and up-to-date customer records. • Handle customer inquiries, providing timely and effective resolutions. • Monitor customer accounts and take necessary actions as required. • Answer inbound calls in a detail oriented manner, providing excellent customer service. • Perform data entry tasks as part of customer application processing. • Engage in email correspondence with customers, responding to inquiries and providing updates. • Schedule appointments as necessary, coordinating with other team members. • Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for various administrative tasks. • Handle both inbound and outbound calls, maintaining a customer-focused approach. Requirements • Minimum of 3 years of experience as an Administrative Assistant or in a similar role • Proficient in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook • Experience with answering inbound and outbound calls • Proven customer service skills • Ability to schedule appointments and manage calendars effectively • Proficient in data entry tasks • Experience in handling email correspondence • Good organizational and multitasking abilities • Strong written and verbal communication skills • Attention to detail and problem-solving skills • Ability to work independently and as part of a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .