Description We are in search of a detail-oriented Administrative Assistant to join our team in the Manufacturing industry, located in Pompano Beach, Florida. This role offers a contract to permanent employment opportunity. As an Administrative Assistant, you will be responsible for managing high volume scheduling, preparing job orders, and handling customer communication. Responsibilities: • Assist in preparing and opening job orders in a timely manner. • Manage the scheduling inbox, ensuring all tasks are organized and addressed promptly. • Coordinate with dispatch and technicians for work assignments and schedules. • Handle high volume inbound and outbound calls, providing excellent customer service to customers and team members. • Perform data entry tasks and maintain accurate customer records. • Utilize Microsoft Excel, Outlook, and Word for various administrative tasks. • Schedule appointments efficiently, ensuring no conflicts in scheduling. • Handle email correspondence professionally and promptly. • Take part in the dispatching process, ensuring smooth operations. • Reach out and call customers for various purposes, maintaining detail oriented interaction at all times. Requirements • Proficiency in Microsoft Word, Excel, and Outlook is necessary for this role. • Must be able to handle inbound and outbound calls effectively. • Excellent customer service skills are crucial. • The ability to perform data entry tasks with accuracy and efficiency. • Must be able to manage email correspondence professionally and promptly. • Scheduling and managing appointments will be a regular task. • Experience in dispatching tasks or teams is a requirement. • The ability to multitask and prioritize effectively is important. • Strong verbal and written communication skills are essential. • A keen attention to detail and organizational skills are required. • Must be able to handle confidential information with discretion. • Previous experience in an administrative role within the manufacturing industry is desirable. • Problem-solving skills and the ability to work independently are important. • A high school diploma or equivalent is required; a college degree is preferred. • Must be able to work in a fast-paced, deadline-driven environment. • Familiarity with industry-specific software and systems is a plus. • Must be reliable, with a strong work ethic and a positive attitude. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .