Description We are offering a contract to permanent employment opportunity for an Administrative Assistant in Fresno, California, 93722, United States. The chosen candidate will be a vital part of our team, providing administrative support and ensuring smooth operations within our office. Responsibilities: • Handle inbound calls, providing excellent customer service to all callers • Accurately input data and maintain customer records, ensuring up-to-date information • Respond to and manage email correspondence promptly and professionally • Schedule appointments and make necessary changes to pricing as required • Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to complete tasks and projects • Assist with administrative tasks related to inbound and outbound calls • Ensure all customer inquiries are resolved in a timely manner • Maintain a high level of organization in all tasks • Monitor customer accounts and take necessary action when required. Requirements • Minimum of 3 years of experience in an administrative assistant role or similar position • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Experience in handling inbound and outbound calls in a detail oriented manner • Excellent customer service skills with a customer-centric approach • Ability to perform data entry tasks with attention to detail and accuracy • Proficient in email correspondence with excellent written communication skills • Experience in scheduling appointments and managing calendars • Familiarity with pricing changes and ability to implement them accurately • Ability to multitask, prioritize, and manage time effectively • Strong problem-solving skills and ability to work in a fast-paced environment • High school diploma or equivalent; higher education or certifications a plus. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .