Description We are offering a contract to hire employment opportunity in MT LEBANON, Pennsylvania, for an Administrative Assistant in the Energy/Natural Resources industry. This role involves managing customer orders and maintaining meticulous customer credit records. You will be interacting with various teams and customers while ensuring efficient data entry and providing top-notch customer service. Responsibilities: • Manage customer orders received through various channels such as phone, email, and fax. • Review customer orders to ensure accuracy of details such as specifications, addresses, and payment terms. • Update data files to reflect changes in prices, product formulas, etc. • Accurately enter orders into a customized legacy software (training will be provided). • Collaborate with plant personnel to track shipments and resolve order-related issues. • Liaise with the sales team to address order-related concerns. • Maintain spreadsheets to track inside sales activities. • Compose, format, and type business communications including customer bids, quotations, and vendor purchase orders. • Make phone contacts to support the external sales team as needed. • Keep an organized record of files related to the above responsibilities. • Perform other duties as directed. Requirements • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook • Experience in answering inbound and outbound calls • Excellent customer service skills • Ability to schedule appointments efficiently • Proficiency in data entry tasks • Experience with email correspondence • Ability to work in the energy/natural resources industry • Ability to multitask and manage time effectively • Strong verbal and written communication skills • Attention to detail and problem-solving skills • High School degree; additional qualification as an Administrative assistant or Secretary will be a plus Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .