Description We are offering a long-term contract employment opportunity for an Administrative Assistant in Hadley, Massachusetts. As an Administrative Assistant in our team, you will play an integral role in maintaining efficient operations within our organization. Your primary role will be to assist with various administrative tasks, including answering inbound calls, managing email correspondence, and scheduling appointments. Responsibilities • Serve as the first point of contact for inbound and outbound calls, ensuring excellent customer service. • Handle data entry tasks with accuracy and precision. • Regularly use Microsoft Excel, Outlook, PowerPoint, and Word for various administrative tasks. • Respond to customer inquiries, resolve their issues, and provide them with the necessary information. • Schedule appointments and manage the calendar effectively. • Maintain accurate records of all customer interactions and transactions. • Ensure all email correspondence is handled professionally and promptly. • Assist in other administrative tasks as needed to support the team. Requirements • Proven experience in answering inbound calls, demonstrating excellent phone etiquette. • Demonstrable skills in providing exceptional customer service. • Proficiency in data entry, with a keen eye for accuracy and detail. • Experience in managing email correspondence professionally and promptly. • Ability to handle both inbound and outbound calls efficiently. • Advanced knowledge of Microsoft Excel, with skills in data manipulation and analysis. • Proficiency in using Microsoft Outlook for managing emails, schedules, and contacts. • Experience with Microsoft PowerPoint, including creating, editing, and presenting slideshows. • Proficiency in Microsoft Word, with the ability to create, format, and edit documents. • Experience in scheduling appointments, meetings, and events in an organized and timely manner. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .