Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:Ensures administrative assistance and support to the operationalization of several Stericycle services.
Key Job Activities:Schedule the technical services with customers.
Preparation of specific documents for each intervention.
Register technical proceedings, transportation manifests, equipment and relevant information (e.g. reports sending and process conclusion) in the operational files and software.
Sending technical reports by e-mail to the customers
Customer support (including response to complaints) about the services provided
Booking travel and accommodation for team members.
Organize and archive visit documents.
Management of entities/customers and people controlled in the operational software.
Organise the sending/collection of dosimeters with the customers.
Sending dose reports to the customers following the specific procedure.
Prepare and register key performance indicators, records and reports for managers.
Prepare routes and scheduling of Shred-it services.
Editing quantities of confidential customer material (paper and media) collected.
Sending shredding certificates by e-mail to the customers.
Prepare and register key performance indicators, records and reports for managers.
Support in the management and maintenance of Shred-it vehicles, contacting with suppliers.
Assist administrative plant management with the registration, communication, information archiving and other administrative tasks inherent to the plant.
Education: Required Education: in 12.º ANO (ensino secundário)Experience (North America & LATAM):Required Education: High School or equivalent
Experience (EMEAA):Preferred Experience: Good knowledge & understanding.
Proficient in MS Office products including Word, Excel.
Driver’s license.
Proficient with computer systems and utilizing company computer system.
Strong organizational and interpersonal skills.
Professional manner and strong ethical code.
Excellent business communication skills required.
Excellent collaboration skills required.
Excellent follow-up skills are essential for timely, consistent follow-up with customers.
Temperament to work in a multi-task, fast-paced, deadline-oriented environment, with a proven record of success.
Maintain a high level of professionalism while working with customers.
Must be accountable and be able to work with minimal supervision.
Certifications and/or Licenses: Benefits: Our Promise: Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.Disclaimer:The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.