Summary: Organize and coordinate office administration and procedures in order to ensure organizational

effectiveness, efficiency and safety. Responsible for following intra-office communication protocols, streamlining

administrative procedures, inventory control, office staff supervision and task delegation.

Essential Duties and Responsibilities:

 Manage the front office of the facility.

 Greeting clients as they enter the facility

Oversee the scheduling of all appointments.

Oversee medical records filing, transcription, and transfer of records and assist the facility in completing
these responsibilities.

 Perform basic clerical duties including but not limited to- answering phones, mailing, administrative filing,
copying, faxing and typing.

Purchase office and client supplies.

Assist with intake process and billing sheets.

Maintains office equipment including corresponding with vendors when maintenance is required.

Handles the petty cash.

Responsible for the appearance, cleanliness and organization of the office.

Other duties as deemed necessary.

Technical Competencies: Helps to maintain strong clinical program. Able to work together with staff. Completes required trainings and mandatory training hours. Handles all calls and messages in a positive, courteous and friendly manner that represents the company in a positive way. Works with all staff in an efficient manner to complete the responsibilities. A working knowledge of HIPAA, Licensing and CARF regulations.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Requirements

Education, Experience:

High School diploma required. Bachelor’s degree preferred. Experience in administrative functions preferred. Experience within the behavioral healthcare field preferred.

Job-related Behavioral Characteristics:

Excellent oral and written communication and interpersonal skills. Ability to problem solve by gathering and analyzing information, working well in an incidivual/group problem solving situation, and showing initiative in problem solving. Maintain professionalism and does not show favoritism. Maintains consistency with clients, staff, visitors and the public. Ability to handle a crisis situation and react appropriately. Ability to be flexible and adaptable. Ability to make decisions in an objective and ethical manner. Calm and decisive in crisis situations. Ability to sustain a team environment.

Benefits Medical, dental, vision, and life insurance Paid time off 401k and more!!