Overview Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Administrative Assistant will provide general administrative support and excellent customer service to our internal and external customers. The Administrative Assistant will work on a Full-Time basis (days) out of our518 James Street location. In addition to Helio Health’s comprehensive benefits package, this position is eligible for aSign-On Incentiveup to$1,500! Pay rate: up to $19.75 per hour. Responsibilities + Answering and directing phone calls to relevant staff members. + Ordering supplies and taking stock of administrative office and program inventories. + Process incoming mail and packages on a daily basis. + Ensure proper filing of various documentation to enable efficient and accurate reporting for internal and external audits. + Responsible for assisting other departments with projects/tasks as needed. Qualifications + Associate degree/Business Certificate preferred. + Two years of previous administrative and/or clerical related customer services experience highly preferred. + Proficiency with Microsoft Office 365 software required. Our Comprehensive Employee Benefits Package Includes: + Health insurance including dental and vision for employees and families. + Paid Vacation and Sick leave - No Waiting Period for accruals. + Paid holidays, including a floating birthday holiday. + 401(k) plan with up to 5% company match. + Company paid short-term disability insurance. + Company sponsored life insurance. + Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local Law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. Job LocationsUS-NY-Syracuse Category Administrative/Clerical Position Type Full-Time Work Arrangement Onsite ID 2025-4707