Job Purpose & Scope To provide administrative and clerical support and facilitate the efficient operation of the organization. Essential Job Functions Provides administrative and clerical support to the team. Ensures internal and external customers receive exceptional service at all times. Coordinates internal/external meetings. Sorts departmental mail. Types and mails correspondence. Prepares and/or reviews of various departmental reports. Provides agenda preparation, recordkeeping and document management to various interdepartmental meeting. Facilitates approval processes for supplies, equipment and administrative needs. Performs general departmental filing. Maintains good punctuality and attendance to work. Follows all Bank policy, practice, and procedures. Knowledge, Skills & Abilities Knowledge of invoicing, cost coding and general accounting. Skill in using computer, including Outlook, Word, Excel, and PowerPoint. Ability to communicate effectively both verbally and in writing. Ability to provide excellent customer service. Ability to adapt well to change and under pressure to meet deadlines. Ability to demonstrate organizational and critical thinking skills with attention to detail. Ability to work effectively in a team environment. Ability to respond to requests for service or assistance. Ability to accept feedback from others. Ability to look for ways to improve and promote quality. Ability to demonstrate effective time management. Ability to treat others with respect and consideration regardless of their status. Ability to work extended hours when necessary to reach a goal. Basic Qualifications High school diploma or equivalent, required. 1+ year of prior administrative experience, required. 6+ months of banking experience, preferred. Job Expectations Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.