Posting Detail Information Working TitleAdministrative Assistant Position LocationFort Collins, CO Work LocationPosition is fully in-office/in-person Research Professional PositionNo Posting Number202402203AP Position TypeAdmin Professional/ Research Professional Classification TitleTechnical/Support II Number of Vacancies2 Work Hours/Week40 Proposed Annual Salary Range$39,000 - $41,000 with benefits (salary is commensurate with experience and qualifications) Employee Benefits Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact. + For detailed benefit plan information for eligible employees, visithttps://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/andhttps://hr.colostate.edu/prospective-employees/our-perks/. + For the total value of CSU benefits in addition to wages, visithttps://hr.colostate.edu/total-compensation-calculator/. + For more information about why Fort Collins is consistently ranked in the top cities to live in, visithttps://hr.colostate.edu/prospective-employees/our-community/. Desired Start Date02/03/2025 Position End Date (if temporary) To ensure full consideration, applications must be received by 11:59pm (MT) on02/03/2025 Description of Work Unit Veterinary Health System The Veterinary Health System transforms our service units into a comprehensive veterinary medical center governed by responsible management that supports our units’ individual missions. Capitalizing on Colorado State University’s top ranking in veterinary medicine, and building on our tradition of providing high-quality compassionate care and achieving outstanding clinical outcomes, the Veterinary Health System broadens our expertise and skill to deliver the highest levels of customer service, employee satisfaction, and advancements in medicine through clinical service, diagnostics, research, and innovation. Work Unit|Veterinary Diagnostic Laboratories Faculty and staff at the CSU Veterinary Diagnostic Laboratories ( VDL ) are among the nation’s finest in their fields of expertise and offer comprehensive diagnostic services. The mission of the Veterinary Diagnostic Laboratory ( VDL ) is to provide timely, accurate and pertinent animal disease diagnostic services and educational outreach to veterinarians, animal industries and animal interests. The Veterinary Diagnostic Laboratory will strive to meet the goals the College of Veterinary Medicine and Biomedical Sciences and the University through research to develop new approaches to disease identification, investigation, prevention and through education of professional veterinary medical, graduate, and post-doctoral students. Why work at Colorado State University? CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!” We are looking to add individuals to our team who have the following characteristics: Confidence – they expect success in what they do Compassion – they have genuine care and concern for others Commitment to Inclusive Excellence – they engage principles of diversity, equity, inclusion, and justice in all they do, valuing a supportive community where everyone’s contributions are valued, and all voices are heard Empowerment – they use their knowledge and skills to adjust, change, and improve daily tasks/work for themselves and others Integrity – they are honest, and others trust them Responsibility – they take ownership of decisions and actions Our Investment in You Colorado State University ( CSU ) is committed to providing employees with a strong and competitive benefits and well-being package that supports you, your health, and your family. These CSU resources help with many aspects of your life – financial, physical, emotional, family, workplace wellness. These resources are part of our investment in you. Employees are benefits eligible when working a minimum of 20 hours per week;benefits outlined below reflect full-time status of 40 hours per week; some benefits would be prorated for part-time status. + Paid time off to include 24 vacation days, 15 sick days, 11 paid holidays annually + Comprehensive benefits programs and services including Medical, Dental, Vision, Life, Disability, Parental Leave, work/life resources, and more + Robust Employee Assistance Program ( EAP ) for your overall well-being + FREE college credit courses (up to 9-semester credits per year) through the Employee Study Privilege program + Tuition Scholarships up to 50% for eligible family members + FREE employee growth opportunity through CSU training and development opportunities + After-school programs and summer camps for kids + Community Discounts + FREE MAX transit use with CSU identification For more detail about these and other Health and Welfare benefits and Commitment to Campus programs, visit our CSU Well-Being Hub athttps://hr.colostate.edu/well-being-hub/and our Benefits programs for Administrative Professional employees:https://hr.colostate.edu/current-employees/benefits/afap/. Retirement Programs While employees of CSU do not contribute to Social Security, the University and the state of Colorado offer competitive retirement plans. As a condition of employment and required by Colorado law, employees are required to participate in either the University’s Defined Contribution Plan ( DCP ) or the Public Employee’s Retirement Plan ( PERA ) of Colorado. Each plan offers a generous employer match between 10% – 21%. For more information, visit:https://hr.colostate.edu/current-employees/benefits/afap/retirement/. Campus Culture and Principles of Community Colorado State University has a campus culture that is driven by a desire always to do better and a vision to be the best place to learn, work, and discover. Our Principles of Community – Inclusion, Integrity, Respect, Service, and Social Justice – reflect our core values and support CSU’s mission and vision of access, research, teaching, service, and engagement. Each member of our community has a responsibility to uphold these principles when engaging with one another and acting on behalf of the University. For more information visit:https://hr.colostate.edu/prospective-employees/our-people/. Tobacco and Smoke-Free Colorado State University is a tobacco and smoke-free campus. For the health of our university community, the use of smoking, vaping or tobacco products is prohibited on CSU grounds or in buildings. Position Summary This position will greet the public on the phone and in person, for the diagnostic laboratory. The incumbent will answer questions about what specimens to submit, tests we perform, and read or fax/e-mail results to customer. Incumbent must direct clients to appropriate area of the lab (on the phone and in person), perform data entry of submission information into the billing/records system, invoice customers for services provided, and perform various duties and tasks as assigned to support laboratory staff and faculty. Reflecting departmental and institutional values, candidates are expected to have the ability to advance the College’s commitment to social justice, diversity, equity, and inclusion. Required Job Qualifications + High School Diploma (or GED ) + Evidence of the following skills: high volume/speed keyboarding; comparing and copying/posting accurate data; analyzing/coordinating data + The successful candidate must be legally authorized to work in the U.S. by proposed start date; Colorado State University Diagnostic Laboratories will not provide visa sponsorship for this position. Preferred Job Qualifications + Demonstrated clear and concise communication skills and attention to detail as evidenced from applicant’s written materials. + Desire to work with the public. + Demonstrated use of medical terminology Diversity Statement Ability to advance the department’s commitment to diversity and inclusion through research, teaching and outreach with relevant programs, goals and activities. Essential Duties Job Duty CategoryOffice Reception Duty/Responsibility + This position will assist with telephone reception (shared team duty). + Guidance is sought as necessary and available references are thoroughly understood to ensure questions are answered accurately. + Customers are directed to laboratory sections, staff, and/or faculty as necessary and transfers are successful. + Calls are recorded on the Contact Log. + In-person customers are greeted and assisted with their needs. + This position will process payments for customers providing credit card information via telephone call or in-person transaction. + PayConex application will be used to perform these transactions. + Questions regarding balance due, requests for statement/invoice copies, and/or contact information updates are managed appropriately. Percentage Of Time20 Job Duty CategoryAccession Data Entry Duty/Responsibility + Enter case information into the billing and records system verifying correct veterinarian/owner information and test chosen. + Knowledge of tests, times/dates performed, and pricing information is essential. Percentage Of Time30 Job Duty CategoryInvoicing Duty/Responsibility + Invoice cases in the Diagnostic Laboratory Information Management System. + After lab personnel complete testing on cases, verify correct billing information and invoice client. + Knowledge of tests, times/dates performed, and pricing information is essential. Percentage Of Time30 Job Duty CategoryWorklist Management Duty/Responsibility + Work with assigned laboratory section(s) to keep cases current. + Worklists are monitored weekly with delayed accessions investigated, invoiced, or pending portion documented. Percentage Of Time10 Job Duty CategoryDuties & tasks as assigned Duty/Responsibility + Attend and participate in regular section and staff meetings. + Attend training sessions as required. + Performance of other assigned tasks and duties in administrative, human resources, and/or accounting support. + Assist in building a culture that is aligned with the mission and values of CSU , CVMBS , and the Veterinary Health System. Percentage Of Time10 Application Details Special Instructions to Applicants Interested applicants must submit a cover letter which addresses how professional experiences align with the posted required and preferred qualifications of the position, a current resume, and names, email addresses, and telephone numbers of three (3) professional references. References will not be contacted without prior notification of candidates. CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Conditions of EmploymentPre-employment Criminal Background Check (required for new hires), Essential Services Designation - Required to report without delay or interruption to provide essential or emergency services to ensure health, safety and welfare., Shift Work - CSU Veterinary Diagnostic Laboratory does not follow standard University Holiday Schedule due to the nature of the business. Monday through Friday is typical schedule but rotation of holidays is required and occasional Saturdays needed., On-call Status - In the event of an emergency is delcared by the Veterinary Diagnostic Lab Director, needed to meet NAHLN requirements, overtime wrok or work outside normal operating ours will be required., Special Requirements/Other - Medical terminology Search ContactGabe Azevedo, gabriel.azevedo@colostate.edu EEO Statement Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services. The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu. The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu. The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu. Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) . Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so. References Requested References Requested Minimum Requested3 Maximum Requested3 Supplemental Questions Required fields are indicated with an asterisk (*). + Are you willing and able to report to work during inclement weather, without delay or interruption, to provide essential or emergency services to ensure the health, safety, and welfare of clients? + Yes + No + Do you have proficiency in high volume/speed keyboarding; comparing and posting accurate data; analyzing/coordinating data? + Yes + No Applicant Documents Required Documents + Cover Letter + Resume or CV Optional Documents