Job Title: Administrative Assistant Job Description We are seeking a dedicated Administrative Assistant to join our team. The successful candidate will assist customers with inquiries regarding our products, manage return authorizations, and perform various other administrative duties. This role requires excellent customer service skills, the ability to work independently, and familiarity with basic accounting principles. Responsibilities + Assist customers on the telephone with inquiries regarding products, locating late or misdirected orders, explaining the process and policies for returning products, and answering other customer service matters. + Direct customer, supplier, and other third-party calls to the appropriate department or employee when the subject matter is outside the scope of the incumbent's responsibilities. + Review return authorizations and input data to issue credits to customers. + Perform other duties as assigned or required by management. + Maintain regular and predictable attendance and punctuality. Essential Skills + Administrative support experience. + Familiarity with personal computers, the Internet, Microsoft Outlook, Word, and Excel. + Ability to work independently, organize and work on multiple tasks, and complete duties within specified deadlines. Additional Skills & Qualifications + Customer Service/Order Entry experience. + Background within Accounting, with the ability to handle reconciliations. + Experience with return merchandise authorization and order entry. Work Environment The work environment includes standard office hours from 8:00 a.m. to 5:00 p.m. (8am-4pm on Fridays), working within the Credits team. This is an in-office position within a smaller organization that feels like family, offering multiple roles and long-term career growth opportunities. Pay and Benefits The pay range for this position is $17.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Anoka,MN. Application Deadline This position is anticipated to close on Feb 14, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.