Description Key Responsibilities: Donor Management: Maintain accurate and up-to-date donor records in the Customer Relationship Management (CRM) system, ensuring confidentiality and compliance with data privacy regulations. Process and acknowledge donations promptly by generating thank-you letters and receipts. Assist with donor engagement efforts, including event planning, correspondence, and personalized communications. Prepare donor reports and help the Development Team with fundraising initiatives. Customer Service: Act as the primary contact for general inquiries, handling phone calls, emails, and in-person requests with excellent communication and professionalism. Provide outstanding guest services by addressing visitor questions, resolving issues, and ensuring a welcoming environment. Facilitate ticket purchases, membership renewals, and program registrations using museum systems. Conduct surveys and collect feedback from visitors to improve customer experience. Requirements Answering Inbound Calls, Customer Service, Data Entry, Email Correspondence, Inbound Outbound Calls, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Schedule Appointments TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .