Description We are offering a long term contract employment opportunity for an Administrative Assistant in the Machinery Manufacturing industry, based in Charlotte, North Carolina. As an Administrative Assistant, your role will involve managing customer inquiries, maintaining precise customer records, and processing customer applications. Responsibilities: • Accurately and efficiently process customer credit applications • Maintain precise and up-to-date customer credit records • Handle inbound calls and provide exceptional customer service • Carry out data entry tasks with a high level of accuracy • Correspond via email professionally and promptly • Manage both inbound and outbound calls effectively • Utilize Microsoft Excel, Outlook, PowerPoint, and Word to manage tasks and communications • Schedule appointments efficiently and accurately. Requirements • Proven experience in answering inbound calls promptly and professionally, demonstrating effective communication skills. • Solid background in providing exceptional customer service, with the ability to handle inquiries and resolve issues in a timely manner. • Proficiency in data entry, ensuring accurate and timely input of information into relevant systems. • Experience in managing email correspondence, demonstrating strong written communication and organisational skills. • Ability to handle both inbound and outbound calls, showcasing multitasking abilities. • High-level proficiency in Microsoft Excel, with the ability to create spreadsheets, charts, and use advanced Excel functions. • Familiarity with Microsoft Outlook, including managing calendars, scheduling appointments and sending emails. • Proficiency in Microsoft PowerPoint, with the ability to create presentations and use various functions to enhance visual communication. • Excellent skills in Microsoft Word, including creating, editing and formatting documents. • Experience in scheduling appointments, demonstrating strong organisational and time-management skills. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .