Description We are offering a long-term contract employment opportunity for an Administrative Assistant in the non-profit sector, based in Raleigh, North Carolina. As an Administrative Assistant, your role will involve managing inbound calls, providing customer service, and handling data entry tasks. You will also be responsible for email correspondence and scheduling appointments. Responsibilities: • Manage and direct inbound and outbound calls efficiently • Provide excellent customer service to all stakeholders • Handle data entry tasks with precision and accuracy • Conduct email correspondence professionally and promptly • Arrange and schedule appointments as required • Maintain and update customer records regularly • Monitor customer accounts and take appropriate actions when necessary • Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) for various administrative tasks. Requirements • Proficiency in answering inbound calls, demonstrating excellent telephone etiquette. • Strong customer service skills, with the ability to handle queries and concerns effectively. • Experience in data entry, ensuring accuracy and attention to detail. • Ability to manage email correspondence professionally and promptly. • Experience with both inbound and outbound calls, ensuring effective communication at all times. • Proficiency in Microsoft Excel, with the ability to create and manage spreadsheets. • Proficiency in Microsoft Outlook, demonstrating effective email and calendar management. • Proficiency in Microsoft PowerPoint, with the ability to create compelling presentations. • Proficiency in Microsoft Word, with the ability to create, edit, and format documents. • Ability to schedule appointments, ensuring efficient management of time and resources. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .