Description We are offering a short-term contract to full time employment opportunity in the non-profit industry in New Orleans, Louisiana. The role is for an Administrative Assistant who will be vital in supporting the IT department's technical operations, procurement, and project coordination. Responsibilities: • Manage IT-related interoffice procurement tasks, including preparing purchase requests and coordinating with vendors • Assist in tracking orders and ensuring compliance with procurement policies • Provide administrative support for project coordination, including organizing resources and tracking deliverables • Answer the IT Help Desk phone line, address basic inquiries, and create detailed service tickets in the system for escalation to IT team members • Maintain the agency’s WordPress website by posting IT-related updates and ensuring accurate and timely content • Open and monitor IT service tickets, ensuring requests are properly documented and resolved in a timely manner • Act as the liaison between the IT department and agency staff, ensuring clear communication to maintain a high standard of customer service • Manage documents, spreadsheets, and correspondence using Microsoft Word and Excel, and other administrative duties as needed to support IT department operations Requirements • Exceptional ability in answering inbound calls and managing inbound/outbound calls efficiently • Demonstrated experience in providing high-quality customer service • Proficiency in data entry tasks with high attention to detail • Strong skills in email correspondence, ensuring detail oriented and timely communication • Expertise in using Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word • Proven ability to schedule appointments effectively, ensuring smooth daily operations • Previous experience in a non-profit environment is preferred • Excellent organizational and multitasking abilities • Strong written and verbal communication skills • Ability to work independently and as part of a team Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. Apply today! TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .