Description Job Description: Records Management Specialist Location: Grand Rapids, MI (fully onsite) Hours: 7:30 AM - 4:30 PM, Monday through Friday (1-hour lunch, flexibility available) We are seeking a highly organized Records Management Specialist to manage the records department for a legal firm with locations in Grand Rapids (GR) and surrounding areas. This position involves handling a document management system and ensuring efficient and secure processing of onsite and offsite records. The right candidate will excel in data management, possess a tech-savvy mindset, and take initiative in a fast-paced environment. The role will require overseeing records department workflows, ensuring accuracy, security, and efficiency while processing client file requests using the document management system (iManage). The candidate will retrieve onsite files or coordinate couriers for interoffice file transfers, such as GR to Kzoo, and schedule or handle file retrievals from Iron Mountain, the offsite storage facility. Chain-of-custody protocols must be strictly followed by scanning and tracking records, ensuring secure handling. Organizing, storing, and potentially digitizing physical records using high-speed scanners are also part of the responsibilities. The position also involves resolving minor technical issues with the document management system and responding promptly to email communications while keeping stakeholders updated on request statuses. General duties, such as data entry, file organization, and handling sensitive documents, are integral to the role. Candidates should bring at least two to three years of experience in data management or a related field, with legal experience preferred. Proficiency in MS Office applications, including Outlook, Word, and Excel, is essential, and familiarity with document management systems, such as iManage, is a plus. The candidate should have reliable transportation to support occasional trips to Kalamazoo, with mileage reimbursed. Strong organizational skills, attention to detail, and the ability to handle high-security documents are critical, along with physical comfort handling tasks that may require using step ladders and managing file boxes. A successful candidate will be highly motivated, eager to learn, and capable of quickly adapting to new processes. Strong professional communication, particularly via email, is essential, and the candidate should be tech-savvy enough to troubleshoot minor office system issues. Previous experience in medical or legal records management is helpful but not required. This is a fully onsite role in downtown Grand Rapids, with employer-covered parking. The work environment adheres to a business casual dress code, allowing jeans on Fridays and comfortable, solid-color footwear. This position is open due to a backfill and requires an immediate start. Onsite support is provided by the supervisor and a records clerk. It is an excellent opportunity for individuals seeking to grow in a professional but approachable workplace. The hiring process includes virtual interviews, and selected candidates may be asked to attend a trial session on-site. If you are reliable, detail-oriented, and ready to build your legal expertise in a secure operational environment, apply today! Copy like dislike Always verify rhGPT outputs for ac Requirements Answering Inbound Calls, Customer Service, Data Entry, Email Correspondence, Inbound Outbound Calls, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Schedule Appointments, Legal Files TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .