Job Title: Administrative Assistant

Job Description

We are seeking a dedicated Administrative Assistant to provide general administrative support and customer service for our organization's programs. The ideal candidate will handle confidential information with discretion and ensure timely processing of requests. This role involves supporting managers and employees in various tasks and requires efficient and effective communication to ensure proper delivery and transfer of information.

ResponsibilitiesGreet all clients and visitors in a professional and courteous manner, notify appropriate staff of visitor arrival, and provide assistance and directions as needed.Answer calls for assigned programs and provide reminder calls before appointments.Receive and process referrals, facilitate scheduling, and set up translation services if needed.Complete Intake and Admissions processes, coordinate all new admission paperwork for clients, verify and record necessary personal information, and handle check-in/check-out processes.Schedule client assessments and appointments.Interact professionally with clients to provide and process information in response to inquiries and concerns, including requests for additional information related to agency programs and services.Disseminate and distribute all agency faxes and other forms of communication.Monitor the reception/waiting area to ensure cleanliness and client safety.Provide information to service providers.Maintain communication with the Records department regarding medical records.Perform monthly data entry for program evaluation and quality assurance.Create assessment packets and other materials.Order program supplies.Provide administrative support and back-up for other agency departments and sites.Perform any other tasks or special projects as assigned.Essential SkillsA minimum of two to three years of customer service experience.Excellent telephone and verbal communication skills.Sound knowledge of office/telephone etiquette and customer service principles and practices.Proficient in the Microsoft suite (Outlook, Word, Excel).Bilingual (English/Spanish) preferred.Sound judgment and ability to adapt to change and meet demands of the work environment.Detail-oriented with the ability to multi-task and complete a large volume of work.Accurate typing skills and ability to create grammatically correct written correspondence if needed.Ability to work in a team environment.Cultural competence to work with diverse populations and interact with others.General office skills including filing, organizing, and scheduling.Maintain confidentiality of information and knowledge of federal HIPAA laws.Punctuality and flexibility.Physically able to perform the essential functions of the position, with or without reasonable accommodations.Pay and Benefits

The pay range for this position is $17.00 - $25.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hartford,CT.

Application Deadline

This position is anticipated to close on Feb 28, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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