Administrative Assistant
Robert Half Office Team
Description We are offering a long-term contract employment opportunity for an Administrative Assistant in the banking industry, based in Chattanooga, Tennessee. The role involves various administrative tasks, such as processing customer-related paperwork, maintaining records, and handling inquiries.
Responsibilities:
• Handle incoming title work related to customer applications.
• Carry out research and respond to requests regarding missing titles.
• Process Fast Track premium refunds as per the established procedures.
• Take responsibility for releasing titles and UCC's.
• Stay updated with lending operations by completing relevant courses on Lending Regulation, Product, and Services.
• Maintain a thorough knowledge of lien perfection procedures and lending practices.
• Perform various other duties as required, ensuring all tasks are completed efficiently and accurately.
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to manage tasks and maintain records.
• Provide exceptional customer service, including answering inbound and outbound calls, and managing email correspondence.
• Schedule appointments as needed, ensuring all customer interactions are handled with a high level of professionalism. Requirements • Minimum of 2 years' experience in a similar role within the banking industry, specifically savings.
• Proficient in answering inbound calls, managing customer service inquiries, and making outbound calls as necessary.
• Demonstrated ability in data entry, with a high level of accuracy and attention to detail.
• Strong skills in email correspondence, able to professionally and promptly respond to client and internal communications.
• Excellent knowledge of Microsoft Office Suite, including Excel, Outlook, PowerPoint and Word.
• Proven ability to schedule appointments effectively, managing multiple calendars and ensuring timely communication with all parties involved. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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