Description We are offering a long-term contract employment opportunity for an Administrative Assistant in the bustling city of Baltimore, Maryland. As an integral part of our team, your role will be centered around providing exceptional customer service, managing high call volumes, and ensuring meticulous data entry. Responsibilities: • Handle high volumes of inbound and outbound calls with patience and professionalism • Provide top-tier customer service, resolving inquiries and concerns • Ensure accurate and efficient data entry across multiple systems • Utilize Microsoft Excel and Word for various administrative tasks • Manage customer credit applications, ensuring they are processed accurately and swiftly • Maintain comprehensive and up-to-date customer credit records • Monitor customer accounts, taking appropriate action when necessary • Coordinate and schedule appointments effectively • Adapt to changes in a fast-paced, dynamic work environment • Foster a spirit of teamwork within the workplace. Requirements • Proficiency in answering inbound calls with efficiency and professionalism • Experience in call center customer service • Demonstrated ability in providing excellent customer service • Proven skills in data entry with high level of accuracy • Ability to manage email correspondence effectively • Experience in handling both inbound and outbound calls • Proficient in Microsoft Excel and able to perform various functions • Expertise in Microsoft Word for creating and formatting documents • Experience in order entry, ensuring accuracy and timeliness • Ability to schedule appointments effectively, managing time and resources efficiently TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .