Description We are offering a long-term contract employment opportunity for a Case Manager top support a growing law firm in Charlottesville, Virginia. In this role, you will play a crucial part in the daily operations of our team, handling various administrative tasks such as phone management, client follow-ups, and mail processing. Responsibilities: • Handling inbound and outbound calls providing exceptional customer service • Scheduling appointments and managing calendars to ensure efficient operations • Following up with clients to maintain healthy detail oriented relationships • Processing and scanning incoming mail for proper documentation • Preparing outgoing mail and marketing materials for distribution • Performing data entry tasks with accuracy and efficiency • Corresponding via email, ensuring clear and detail oriented communication • Utilizing Microsoft Excel, PowerPoint, Word, and Outlook for various tasks. Requirements • Proficiency in answering inbound calls, demonstrating excellent communication skills. • Strong customer service skills to effectively handle client queries and concerns. • Proficient in data entry, ensuring accuracy and attention to detail. • Ability to manage email correspondence professionally and promptly. • Experience with both inbound and outbound calls, maintaining a high level of professionalism. • Advanced proficiency in Microsoft Excel for data management and analysis. • Proficient in Microsoft Outlook for scheduling, email management, and task organization. • Skilled in using Microsoft PowerPoint for creating compelling presentations. • Proficiency in Microsoft Word for document creation, editing, and formatting. • Ability to schedule appointments efficiently, ensuring optimal time management. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .