With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

The Onsite Administrative Assistant supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, contact with homeowners and board members. This position is onsite at Downer Estates.

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Essential Duties and Responsibilities:

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• Update and file association documents for the Community Manager for the account.
• Update homeowner and association information in C3 and shared files.
• Handle incoming and outgoing mail for the Association.
• Process print jobs, scanning and faxing as general office support when needed.

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• Organizes and prepares correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests.
• Prepares and assists community managers with monthly board packages and in house mailings through Optimal.
• Other duties as assigned.

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Salary range is $20-23/hour, DOE

\n Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Partner with multiple stakeholders, for example community managers, vendors, peers, clients.
• Ability to interpret verbal and/or written instructions at a proficient level.
• Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
• Ability to keep workspaces organized and maintained.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Must be able to prioritize, manage time, and meet deadlines.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.